Inside Sales Representative

hace 3 días


Cornellà de Llobregat, España Lyreco A tiempo completo

Para nuestro departamento de Inside Sales buscamos a un/a Inside Sales Representative (Comercial Telefónico) con reporte directo a una de nuestras Team Leader.

La misión del puesto será fidelizar, potenciar y ampliar la cartera de clientes asignada a través de la venta telefónica, para conseguir los objetivos comerciales establecidos.

Entre las funciones principales del puesto:

  • Programar y realizar llamadas telefónicas a clientes activos con compra, en base a la política comercial de la compañía, para cumplir los objetivos de ventas.
  • Realizar un seguimiento continuado del consumo actual y potencial de los clientes, detectando posibles desviaciones, nuevas necesidades, renegociando las condiciones de compra cuando resulte necesario y potenciando el incremento de líneas.
  • Hacer seguimiento telefónico de los nuevos contactos a fin de aumentar la cuota de mercado y crear nuevos registros.
  • Analizar la situación del mercado y de la cartera de clientes asignada, para detectar oportunidades de negocio y optimizar la gestión de la misma. Impulsar la venta de nuevas familias, productos y servicios.
  • Asesorar e informar de nuestros productos a los clientes a través de campañas telefónicas y promociones de ventas para incrementar el volumen de negocio.
  • Mantener comunicación continuada con el departamento de Customer Service, para coordinar gestiones especiales, ofertas y consultas sobre devoluciones.
  • Preparar la documentación necesaria para las reuniones mensuales con su manager y realizar todas las tareas administrativas asociadas a la gestión de la cartera asignada.

Requisitos:

  • FP II/CFGS Administración.
  • Formación específica en venta telefónica, negociación y atención telefónica al cliente, negociación o similar.
  • Idiomas: Castellano avanzado y valorable catalán y/o euskera.
  • Conocimientos imprescindibles: Office a nivel de usuario.
  • Valorable conocimiento de SAP.
  • Experiencia: 3 años de experiencia en un puesto de venta telefónica, gestionando carteras de clientes. Valorable aportar experiencia adicional como comercial externo.

Ofrecemos:

  • Proyecto estable.
  • Jornada Completa.
  • Horario: de Lunes a Jueves de 8:30h a 14:00h y de 14:30h a 17:30h y viernes de 8:30h a 14:30h.
  • Ubicación puesto de trabajo en: Cornellá de Llobregat, Barcelona, España.
  • Nivel valoración puesto Hay: 9.
  • Beneficios sociales exclusivos Lyreco:
  • Conciliación (Posibilidad de trabajar en remoto).
  • Salud y bienestar (seguros, wellness y frutos secos cada mes).
  • Descuentos para empleados.
  • Desarrollo profesional.
  • Programas de reconocimiento interno.
  • Día libre el día de tu cumpleaños.
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