Operation manager
hace 21 horas
Autore annuncio: Michael Page International
Zona lavoro: Milano e provincia
Data pubblicazione: 06 gennaio 2025
Categoria: Industrial / Manufacturing
Luogo di lavoro: Milano e provincia
Importante opportunità di valorizzazione delle competenze in ambito operation management.
La risorsa sarà responsabile di garantire che i processi aziendali rispettino gli standard di qualità stabiliti e che i prodotti o servizi soddisfino le aspettative dei clienti. La figura si occuperà inoltre della gestione diretta del personale dell'area logistica e delle loro attività, nonché della divisione adibita all'inserimento ordini e gestione post vendita.
Main tasks:- Elabora le procedure necessarie per controllare il flusso di produzione e assicurare il raggiungimento degli standard di qualità.
- Assicurare l'aderenza agli standard ISO 9001 e altre normative rilevanti.
- Supervisiona e mantiene aggiornati i manuali di qualità, le procedure e la documentazione correlata.
- Educa i dipendenti sugli standard di qualità e sui processi necessari per raggiungerli e mantenerli.
- Conduce audit interni per verificare la conformità agli standard di qualità e identificare aree di miglioramento.
- Analizza i processi aziendali per ottimizzarli e renderli più efficaci col supporto di risorse dedicate.
- Gestisce il personale di magazzino e produzione (assemblaggio), coordinandone le attività e supervisionando le stesse, supportato dal responsabile logistico.
- Gestisce il team del Customer service, formato da back office (inserimento ordini), front office (gestione post vendita) e acquisti, coadiuvato dalla responsabile del gruppo.
- Si interfaccia con i colleghi di casamadre per la gestione dei progetti e delle attività a livello globale.
- Si interfaccia con i colleghi degli altri reparti aziendali per la gestione di problematiche o attività relative al flusso dei prodotti.
La risorsa ideale, laureata in discipline tecniche o cultura equivalente, deve aver maturato almeno 10 anni di esperienza in ruoli similari in contesti aziendali multinazionali. Principali skill richieste:
- Conoscenza standard certificazioni (es ISO 9001).
- Familiarità con le normative di settore e i requisiti legali in tema di salute e sicurezza.
- Conoscenza tecniche di analisi dati di qualità.
- Conoscenza del processo di produzione e relative tempistiche.
- Conoscenza di SAP.
- Conoscenza avanzata della lingua inglese.
- Attenzione ai dettagli, capacità di risolvere problemi, competenze comunicative e organizzative, e capacità di leadership.
- Capacità di problem solving.
- Capacità organizzative.
- Integrazione e collaborazione con tutte le aree aziendali.
- Gestione dello stress.
- Gestione del tempo e capacità di gestione della "priorità vs. urgenza".
- Passione e curiosità.
- Spirito d'iniziativa e creatività.
- Chiarezza comunicativa.
- Riservatezza.
- Affidabilità.
- Responsabilità.
- Autonomia.
- Flessibilità.
- Orientamento agli obiettivi.
- Attitudine al cambiamento.
- Precisione e ordine.
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