IT TRAINING AND SUPPORT ANALYST
hace 5 días
Technical Support Analyst – Clarivate Join us as a Technical Support Analyst to join our growing Customer Care Support Team at Clarivate The Technical Support Analyst is responsible for providing technical assistance, troubleshooting, and problem resolution to end users and customers experiencing software issues. This is an amazing opportunity to work in a knowledge-centered technical support role in the library industry, supporting global clients. If you have skills in information science, librarianship and technology, then we would love to talk to you Bachelor's degree (Library Sciences, STEM or Computer Science) or equivalent relevant experience. Fluency in English required (written and spoken). Experience with MS Office (Excel, Word and PowerPoint) and technical troubleshooting tools. It would be great if you also had Prior experience in technical customer support work Familiarity with HTML, CSS, SQL and data interchange formats like XML or JSON Experience working with Salesforce or Atlassian JIRA Determining which customer cases should be reported to the Rapido development team as defects. Handling re-indexing procedures to fix data issues for customers. Creating defect reports for the Rapido development team's review in Jira. The Rapido Support Team sits within the larger Ex Libris Support Department, part of Clarivate's Customer Care organization. This is a full-time permanent position based in Barcelona, Spain and will require hybrid working in our Barcelona office, which is located next to Sagrada Familia (2 days per week in office, rest of week remote). This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available around core working hours. Entry level Full-time Information Technology Information Services At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. #
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IT Support Analyst – Barcelona
hace 5 días
Barcelona, España Coty A tiempo completoA global beauty company in Barcelona is seeking an IT Support Analyst to join their new Supply Chain Hub. Responsibilities include providing high-quality customer support, managing IT tickets, and collaborating with teams to optimize support services. Ideal candidates should possess strong technical knowledge of Windows systems and excellent communication...
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IT Business Analyst LIMS
hace 5 días
Barcelona, España Eurofins GSC IT DC A tiempo completoJob Description The Business Analyst ensures the liaison between the business side and the IT side of an IT project. The Business Analyst is knowledgeable in the business and in the applications of his area and bridges both. The Business Analyst is responsible for the analysis and all related documentation for his allocated IT projects. The Business Analyst...
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IT Support Analyst
hace 1 semana
08130 Santa Perpètua de Mogoda, Barcelona provincia, España NTT DATA Services A tiempo completo**Onsite IT Support Analyst - L2** **Santa Perpetua area of Barcelona Province, Spain** **Competitive Salary** **Overview** NTT DATA Services currently seeks an IT Support Analyst to join their team working onsite with a major client based in Santa Perpetua area of Barcelona Province. The Engineer is responsible for the technical support of hardware and...
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IT Business Analyst LIMS
hace 5 días
Barcelona, España Eurofins GSC IT DC A tiempo completoJob Description The Business Analyst ensures the liaison between the business side and the IT side of an IT project. The Business Analyst is knowledgeable in the business and in the applications of his area and bridges both. The Business Analyst is responsible for the analysis and all related documentation for his allocated IT projects. The Business Analyst...
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IT Business Analyst LIMS
hace 6 días
Barcelona, España Eurofins GSC IT DC A tiempo completoJob DescriptionThe Business Analyst ensures the liaison between the business side and the IT side of an IT project. The Business Analyst is knowledgeable in the business and in the applications of his area and bridges both. The Business Analyst is responsible for the analysis and all related documentation for his allocated IT projects. The Business Analyst...
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IT Analyst Programmer
hace 3 días
Barcelona, España Werfen A tiempo completo21 hours ago Be among the first 25 applicants Direct message the job poster from Werfen FREELANCE Multisector International Headhunter | IT, Life Sciences, Engineering, Marketing, Biotech & Diagnostics Job Summary Analyzes the business needs of users and designs information systems and applications suited to their needs. Programs, tests and implements...
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Training Business Analyst
hace 1 semana
Barcelona, España AXA Group Operations A tiempo completoJoin to apply for the Business Analyst role at AXA Group Operations . As a Transformation Business Analyst, your main objective is to identify business needs, analyze processes, and support the design and implementation of digital, data & AI transformation initiatives. You act as a bridge between business stakeholders and technical teams to ensure solutions...
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IT Support Technician
hace 15 horas
Barcelona, España Scan-IT A tiempo completo**Description**: **Do you thrive on solving technical problems and helping people get back to what they do best? Are you ready to be the go-to person who keeps teams connected and productive every day?** We’re a technology company with global reach - active in 35+ countries across 3 continents. From Barcelona to Singapore, our digital solutions support...
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Technical and Training Support
hace 2 semanas
Barcelona, España Topdon Europe SL A tiempo completoTopdon Europe is recruiting car diagnostic technical and training support for the European market. TOPDON is a company dedicated to the diagnostic of automotive equipment, founded in 2017. We focus on current needs and prepare for future trends to always offer the best solutions for customers. We have offices around the world, including Shenzhen (China),...
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IT Business Analyst
hace 1 semana
Barcelona, España Page Personnel España A tiempo completoBe the bridge between business and IT side in describing functional requirements and solutions. - Participate and lead workshops with business stakeholders. - Identify, analyze, document functional and non-functional business requirements. - Support the development team with business process knowledge and requirement clarifications during the development and...
