Clienteling Specialist Luxury Brand

hace 4 días


Barcelona, España Luxe Talent A tiempo completo

From Luxe Talent , International Recruitment and Training Consultancy specialised in Fashion, Luxury, Retail and FMCG, we are looking for a Clienteling Specialist to join a fashion luxury company.

In our recruitment and training consultancy, we work with different firms in the Luxury, Premium, and High Premium sectors around Europe and have offices in Barcelona, Madrid, Paris, Milan, and Munich.

Main Responsibilities:
  • Act as a point of reference in-store and with the team to support the Store Manager in delivering all CRM and clienteling activities and needs.
  • Participate in the construction of customer relations actions.
  • Design and implement the global clienteling guidelines for stores, both digital and offline.
  • Ensure proper understanding and constant execution of all clienteling activities in the store, collecting needs and sharing best practices.
  • Ensure proper implementation and consistency of approach, supervise and promote the correct use of all clienteling tools in-store.
  • Support the sales team with customer experience.
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