Luxury Automotive Brand Ambassador
hace 1 semana
Are you passionate about delivering outstanding customer experiences and have a background in the luxury or hospitality industry? Do you want to represent one of the world’s most renowned automotive brands? If so, this role is tailored for you
Our client, a global leader in the luxury automotive sector, is looking for a Customer Specialist to be the primary point of contact for their high-profile clientele. As a Customer Specialist, you’ll embody the values of the brand, ensuring every customer interaction reflects its premium status.
Your Responsibilities as a Customer Specialist:- Serve as the first point of contact for customers, offering professional and empathetic support.
- Provide personalized solutions to address customer concerns while fostering strong relationships.
- Contribute ideas and feedback to continuously improve the Customer Interaction Center.
- Ensure that every interaction leaves customers with a positive impression of the brand’s luxury standards.
- Starting date: 1st of January/February/March
- Join an exciting project to develop a cutting-edge Customer Interaction Center for a leading luxury automotive brand.
- Competitive salary package with opportunities for career progression.
- Option for partial hybrid work after completing the initial training phase.
- Immerse yourself in a dynamic, inclusive environment focused on innovation and quality.
- Native-level German and proficient English skills.
- Minimum 1 year of experience in luxury customer service or the hospitality sector.
- Exceptional verbal and written communication skills, with a talent for understanding and addressing customer needs.
- Strong organizational skills and the ability to manage tasks efficiently.
- Previous experience in the automotive industry is a plus.
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