Technical Support Specialist
hace 2 días
Technical Support Specialist - Large Format Printing1 day ago Be among the first 25 applicantsDo you have experience with troubleshooting printers?Enjoy training and providing technical support to partners and customers?If so we would love to hear from youHere at Epson we are looking for a Level 2 Technical Support Specialist to join our team in Barcelona (hybrid working). You’ll provide troubleshooting, problem resolution, customer escalations, training and advice to service partners and customers across the Spain/Portugal region. Most support activities will be undertaken remotely but there will at times be the need to travel to a customer site.What you will do:Provide advanced technical problem solving to end users, resellers, service partners and the (outsourced) HelpdeskEscalate issues to 3rd level Technical Support team, as requiredCreate training course content for maintenance and repair on current and new products for service partners. Deliver training courses on maintenance and repair of current and future products to service partnersUndertake investigations with service partners and dealers to ensure quality standards are maintained and improvedProvide on site support with specific expertise to end users, resellers and service partners, when appropriateMonitor product failures to identify any ongoing problems that may require attention and provide feedback to the Manager Technical Support and 3rd level Technical Support teamsWhere required, due to local business structure or needs, provide technical pre-sales support, which may also include supporting events and demonstrationWhat we ask for:Technical support experience of printers (preferably large format)Education within engineering or a related field (or relevant experience)Strong technical hardware & software knowledge in printing technologies.Knowledge of major Operating System (OS) and Rasterize Image Processor (RIP) software plus applications for image & colour management.Knowledge of main networking technologies.Ability to deliver trainingWe are keen to hear from you even if you don’t match all listed requirements, but you identify with our brand and passion for innovation.What we offer:We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.Our commitment to the environmentWe all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society.Our peopleWe believe a healthy culture, strong values, teamwork, and contribution from a diverse range of individuals will help us to strive for excellence.Our brandRanked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running.Referrals increase your chances of interviewing at Epson Europe B.V. by 2xGet notified about new Technical Support Specialist jobs in Barcelona, Catalonia, Spain.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionCustomer ServiceIndustriesRetail Office Equipment, Computers and Electronics Manufacturing, and Manufacturing#J-18808-Ljbffr
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German Technical Support Specialist in Barcelona
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Spanish-Speaking Technical Support Specialist
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Remote Technical Support Specialist
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Barcelona, España Werfen A tiempo completoJob SummaryOverseeing the service of assigned instrument platforms and ensuring the proper functioning of services in this area. The Technical Service Specialist will be part of a team of technical experts, providing essential technical knowledge to support customers and field staff with high-quality service.Key Accountabilities• Resolve Escalated...
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Barcelona, España Cross Border Talents A tiempo completoA leading technical support company in Barcelona seeks a German Technical Support Specialist to provide exceptional customer service. You will assist clients with technical issues via phone, email, and chat, and work collaboratively in a dynamic environment. Ideal candidates should have strong German and English skills, technical support experience, and a...
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Spanish-Speaking Technical Support Specialist
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Barcelona, Barcelona, España CBT A tiempo completoJob Title: Spanish-Speaking Technical Support Specialist – Join Cross Border Talents in BarcelonaLocation: Barcelona, SpainEmployment Type: Full-TimeAbout Cross Border Talents:At Cross Border Talents, we specialize in connecting top talent with the world's most innovative companies. As a global leader in recruitment and technical support, we're committed...
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Technical Support Specialist
hace 2 días
Barcelona, Barcelona, España Epson Europe B.V. A tiempo completoJob description:Your mission:Do you have experience with troubleshooting printers?Enjoy training and providing technical support to partners and customers?If so we would love to hear from youHere at Epson we are looking for a Level 2 Technical Support Specialist to join our team in Barcelona (hybrid working). You'll provide troubleshooting, problem...
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Remote Technical Support Specialist
hace 2 semanas
Barcelona, España Werfen A tiempo completoJob Summary¿Es este el siguiente paso en su carrera? Descubra si es el candidato adecuado leyendo la descripción completa a continuación.Overseeing the service of assigned instrument platforms and ensuring the proper functioning of services in this area. The Technical Service Specialist will be part of a team of technical experts, providing essential...
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Remote Technical Support Specialist
hace 2 semanas
Barcelona, España Werfen A tiempo completoJob Summary¿Es este el siguiente paso en su carrera? Descubra si es el candidato adecuado leyendo la descripción completa a continuación.Overseeing the service of assigned instrument platforms and ensuring the proper functioning of services in this area. The Technical Service Specialist will be part of a team of technical experts, providing essential...
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Spain Technical Support Specialist Hydrocolloids
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Technical Support Liaison Specialist
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Barcelona, España Games Jobs Direct A tiempo completoA mobile gaming company seeks a highly motivated Customer Support Specialist to join their Playgami team in Barcelona on a hybrid basis. The role involves managing customer technical queries, ensuring satisfaction, and acting as a liaison between game teams and technical support. Candidates should have excellent communication skills and a technical...
