Spain Technical Support Specialist Hydrocolloids

hace 9 horas

Barcelona, Barcelona, España GFIC A tiempo completo

GFIC is looking fo

Technical Support Specialist

  • Experience with hydrocolloids (carrageenan, pectin, fibres) or stabiliser systems.
  • Location: Flexible / Barcelona
  • My Client is a specialist ingredients company focused on textural solutions and hydrocolloids (carrageenan, tara, pectin, functional fibres) for food, personal care, cosmetics and pharmaceutical markets.
  • We combine hands‑on application expertise, tailored technical support and international distribution to solve customers' texture, stability and processing challenges.
  • We are hiring a Technical Support Specialist to provide market‑focused product recommendations, technical trainings and hands‑on support from lab trials to industrial scale‑up.
Aufgaben
  • Propose rapid, market‑appropriate product recommendations from our portfolio.
  • Guide customers through lab, pilot and industrial trials; provide troubleshooting and adaptations.
  • Train and coach sales colleagues on product benefits, differences and commercial value.
  • Record recommendations, trial results and customer feedback in company databases; keep records current.
  • Run lab demo sessions and client trainings; accompany sales visits when technical expertise is needed.
  • Create technical marketing materials (bulletins, presentation slides, videos, whitepapers).
  • Support trade show preparation, tastings and prototype demos.
Qualifikation

What we're looking for

  • Degree or advanced technician qualification in Food Science, Food Technology, Chemistry, Food Biochemistry or related field.
  • Minimum 5 years' experience in product development, applications or production within food companies.
  • Strong knowledge of GLP, food safety (HACCP), hygiene, basic metrology and relevant market regulations.
  • Excellent spoken and written English; bilingualism is an advantage.
  • Comfortable with laboratory work and customer‑facing technical support; open to travel.
  • Strong organisation, autonomy, teamwork and clear technical communication skills.

Nice to have

  • Experience with hydrocolloids (carrageenan, pectin, fibres) or stabiliser systems.
  • Prior technical sales or applications role supporting B2B food customers.
  • Experience producing technical content for digital channels.

What success looks like

  • High rate of successful pilot → industrial transfers.
  • Faster time from recommendation to trial start.
  • Clear, up‑to‑date application database and positive customer feedback from trainings/demos.

Why join us

  • Hands‑on technical role with direct impact on product launches and customer success.
  • International exposure across diverse markets and marquee food manufacturers.
  • Collaborative, learning‑focused environment with opportunities to present at trade shows and seminars.

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