Sales Operations Specialist

About Zynap Zynap is redefining how companies defend themselves in cyberspace, building the first AI agent workflow platform for preventive cybersecurity. Our agentic AI-driven platform empowers security teams to automate what slows them down, connect what's fragmented, and turn threat intelligence and context into coordinated, proactive defense. By bringing together offensive security, threat intelligence, and AI agents, Zynap helps organizations detect faster, respond smarter, and prevent threats before they spread. We act as the operational brain for cybersecurity teams, bringing processes and tools together into one intelligent system. We combine deep cybersecurity expertise with a builder's mindset, all to achieve one goal: empowering teams to outsmart cybercrime. Join us in shaping the future of cybersecurity, where anticipation, foresight, and action redefine protection. What You'll Do: We're looking for a Sales Operations Specialist to help us scale and optimize the full sales engine, from lead to renewal. You'll own the systems, data, and processes that keep our revenue team running efficiently, ensuring data-driven decisions and consistent growth. Build and maintain playbooks, templates, and pipeline management frameworks. Partner with Sales Leadership to drive process adoption and operational excellence usingpredictive analytics and AI-based recommendations. Maintain and continuously optimize SalesforceintegratingAI copilots (Einstein, GPT, or equivalent)to surface insights, detect anomalies, and enrich CRM data automatically. Designinteractive dashboardswithAI-powered forecasting modelsto track pipeline health, conversion, and ARR growth. Deliver actionable insights around ARR growth, conversion rates, and territory performance. Partner with Sales and Finance to deliver accurate monthly, quarterly, and annual forecasts. Support quota allocation, territory design, and sales capacity planning usingdata modeling and what-if analysis tools. Monitor key funnel metrics (MQL → SQL → Opportunity → Closed-Won) with real-time alerts Identify bottlenecks and recommend process improvements throughAI-based diagnostics and root-cause analysisto accelerate velocity and win rates. Align with Marketing on lead generation, campaign performance, and ABM programs. Partner with Customer Success to monitor retention, upsell, and cross-sell motions. Support leadership on strategic initiatives, GTM rollouts, and business reviews. What We're Looking For: 3 years of experience in Sales Operations, Revenue Operations, or a related GTM role in a B2B SaaS company. Strong command of Salesforce, reporting, and dashboard creation with a passion forautomation, data enrichment, and AI-driven insights. Analytical mindset with strong data interpretation and storytelling skills. Proven experience in forecasting, enablement, and territory planning. Excellent cross-functional communication and stakeholder management. Highly organized, proactive, and comfortable in a fast-growing startup environment. Nice to Have: Experience withAI-enabled Sales Engagement tools(e.g., Salesloft, Copilot, Outreach Kaia). Familiarity withmarketing automation platforms(HubSpot, Marketo, Pardot). Background incybersecurity or enterprise SaaS. Exposure torevenue intelligence platforms(Clari, Gong, ). Experience integrating or orchestratingagentic workflowsfor RevOps automation. Perks: A front-row seat in one of Europe's most exciting cybersecurity startups. Hybrid work setup in our Barcelona HQ. Competitive salary and benefits package. A smart, humble, and driven team that genuinely enjoys working together. Hiring Process Intro interview with the People team. Business Case interview with the VP Sales and COO. Culture Fit Interview with the Leadership team.