Operations Executive
Guarda esta oferta y sigue tu búsqueda
Crea una cuenta gratis para guardar empleos, crear alertas y volver a esta oferta desde tu panel.
Al continuar, aceptas nuestros Términos & Política de Privacidad.
Eternitiistheleadingoperatorofvacationrentalsiniconicholidaydestinations,ledbyapassionforexcellence,authenticadventures,andhospitality.Withover€2billioninassetsundermanagement,weoperate800+chalets,villasandapartmentsunder3consumerbrands:EmeraldStay(our4*brand),BoHouse(our5*brand)andVerbierExclusive(ourpalacebrand).Ourguestscandiscoverourpropertiesinmorethan25exceptionaldestinationsacrossEuropeandNorthAmerica.
Todescribeourworkplacecultureinanutshell:we’redemandingandcaring.Asateammember,expecttobechallenged,empoweredandtogrowthroughthisprofessionalexperience.
AsoneofourOperationsExecutives,yourresponsibilitieswillincludebutnotbelimitedtothefollowing.Inbrief,theroleissimilartoahotelFrontOfficeposition,butwithinaremotehospitalityenvironment.
RESPONSIBILITIES
Yourmainobjectiveistodeliveragreatexperiencetoallourstakeholders.
GuestRelations:
- Liaisingwithguestsbefore,duringandafterstay,bye-mail,WhatsAppandtelephone.
- Arrangingsomeextraservicessuchasairporttransfersandat-homemassages.
- Coordinatingspecialguestsrequestswiththelocalstaffinourdestinations.
- Overseeingarrivalmanagement,ensuringallguestregistrationsarecompletedandfollowedupwhenneeded.
- Handlingguestcomplaintswithempathyandprofessionalism,offeringsolutionsorcompensationswhenappropriate.
- Closingandsendingtheinvoicetoourguestsattheendoftheirstay;collectingextramoneyifneeded,liaisingwiththemincaseofdamages.
- Collectingfeedbackfromgueststokeepimprovingourservices.
Concierge&additionalservices:
- Developingthedestinationsunderyourresponsibilityby:
- Creatingandupdatingextra‑serviceprocesses.
- Keepingdestinationpagesuptodatewithnewrecommendations(restaurants,activities,etc.).
- Actingasthemainpointofcontactforcolleaguesneedingsupportorinformationregardingyourdestinations.
Dependingontheseasonalityaswellasyourbandwidth,skillsandinterest,youmightinvolvedwithotheraspectsofouroperations.
KEYINFORMATIONONTHEPOSITION
- Employment start :Assoonaspossible
- Office address:TalentGardencoworking-CarrerdeRamonTurró169A,Barcelona.
- Workdaysandworkhoursmayvary,weworkinhospitality.Youwouldworkeveryotherweekendandhavedaysoffduringtheweekinlieu.
- Wehavea flexiblehomeofficepolicy :withus,you'llworkattheofficetwodaysperweek(TuesdaysandWednesdays)-therestofthetime,it'suptoyou.
- Therecruitmentprocessinanutshell:
- Step1:Screeningcall
- Step2:Casestudy
- Step3:VideointerviewwithourOperationsManager&OperationsSupervisor
- Step4:Referencecheck
-
Operations Executive
Hace 3 días
barcelona, provincia de barcelona, España EMERALD STAY® Jornada completaEterniti is the leading operator of vacation rentals in iconic holiday destinations, led by a passion for excellence, authentic adventures, and hospitality. With over €2 billion in assets under management, we operate 800+ chalets, villas and apartments under 3 consumer brands: Emerald Stay (our 4* brand), Bo House (our 5* brand) and Verbier Exclusive (our...
-
Senior Operations Executive
Hace 2 días
barcelona, provincia de barcelona, España Bayer Jornada completaThe Bayer Clinical Development & Operations team in Spain is seeking a Clinical Operations Manager 2 (COM2) to lead regional site management and study management for assigned trials (Phase I–IV). You will ensure compliance with ICH-GCP and Bayer SOPs, and collaborate with cross-functional teams to optimize study delivery. Responsibilities include creating...
-
Senior Operations Executive
Hace 2 días
barcelona, provincia de barcelona, España The Fork Jornada completaTheFork is seeking a Business Analyst to join the Quality, Compliance & Fraud (QC&F) team within Operations. You will translate complex business challenges into structured, data-driven solutions that scale across the organization. In this hands-on role, you’ll work with SQL and AI-powered tools, design KPIs and dashboards, and partner with...
-
Senior Operations Executive
Hace 2 días
barcelona, provincia de barcelona, España Preply Jornada completaWe help people discover the magic of the perfect tutor, craft a personalised learning journey, and stay motivated to keep growing. Our approach is human‐led, tech‐enabled - and it's creating real impact. We've just reached unicorn status with a $150M Series D, accelerating our vision to transform education through human‐led, AI‐enhanced learning. As...
-
Sales Operations Executive
Hace 2 días
barcelona, província de barcelona, España TD Synnex Jornada completaPor qué elegir TD SYNNEX?Como empresa global Fortune 500 que opera en más de 100 países, TD SYNNEX valora a su diversa plantilla de 24.000 empleados. Todos los candidatos deben asegurarse de leer atentamente la siguiente descripción del puesto y la información antes de enviar su solicitud. Como el mayor distribuidor de TI del mundo, nuestra misión es...
-
Operations Executive
Hace 3 días
barcelona, provincia de barcelona, España 247 Media Limited Jornada completaEternitiistheleadingoperatorofvacationrentalsiniconicholidaydestinations,ledbyapassionforexcellence,authenticadventures,andhospitality.Withover€2billioninassetsundermanagement,weoperate800+chalets,villasandapartmentsunder3consumerbrands:EmeraldStay(our4*brand),BoHouse(our5*brand)andVerbierExclusive(ourpalacebrand).Ourguestscandiscoverourpropertiesinmoreth...
-
Operations Executive/Lead
Hace 3 días
Barcelona, Barcelonés (comarca); Provincia de Barcelona; Cataluña, España Steneg Jornada completaOur client is an advanced engineering services organization delivering highly specialized R&D solutions for complex, high-performance applications. The company operates at the intersection of applied physics and multidisciplinary engineering, supporting customers in sectors where precision, reliability, and technical rigor are critical. Its work spans the...
-
Senior Operations Executive
Hace 3 días
Barcelona, Barcelonés (comarca); Provincia de Barcelona; Cataluña, España Linde Europe Jornada completaBulk Operational Sourcing Manager - Region South West (m/f/d)Join to apply for the Bulk Operational Sourcing Manager - Region South West (m/f/d) role at Linde EuropeBulk Operational Sourcing Manager - Region South West (m/f/d)2 weeks ago Be among the first 25 applicantsJoin to apply for the Bulk Operational Sourcing Manager - Region South West (m/f/d) role...
-
Senior Business Operations Executive
Hace 2 días
barcelona, provincia de barcelona, España Preply Jornada completaWe help people discover the magic of the perfect tutor, craft a personalised learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it’s creating real impact.We’ve just reached unicorn status with a $150M Series D, accelerating our vision to transform education through human-led, AI-enhanced learning. As a...
-
Senior Business Operations Executive
Hace 2 días
barcelona, provincia de barcelona, España Montaner & Asociados Jornada completaBuscas una posición donde puedas dejar huella, impulsar cambios y ver el impacto real de tu trabajo? ¿Te motiva transformar las organizaciones a través de los datos? Nuestro cliente es una compañía de referencia en el sector del entretenimiento y los eventos que se encuentra en una fase de crecimiento y profesionalización. Buscamos incorporar un/a ...