Product Specialist Trainee

hace 3 semanas

Sant Cugat del Vallès, España F. Hoffmann-La Roche Gruppe A tiempo completo

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

Position: Product Specialist Trainee (Portuguese speaker)

Purpose of the role:

As a Product Specialist Trainee, your main responsibility will be to provide specialized remote technical and applications support to users of our analyzers in the Anatomic Pathology and Molecular Biology product lines. You will be responsible for maintaining excellent communication, follow-up, and proactive collaboration with customers to ensure a rapid resolution of any issues or requests raised. This position offers a hybrid work arrangement.

Key Responsibilities:

  1. Provide specialized remote technical and applications support to users of our analyzers in the Anatomic Pathology and Molecular Biology product lines.
  2. Maintain excellent communication, follow-up, and proactive collaboration with customers.
  3. Troubleshoot and resolve technical issues in a timely manner.
  4. Document and escalate complex issues to higher-level support teams when necessary.
  5. Provide training and guidance to customers on the operation and maintenance of our analyzers.
  6. Collaborate with cross-functional teams to ensure customer satisfaction.

Required Profile:

  1. Students of Biomedical Engineering and/or Biomedicine.
  2. Ability to make curricular and/or extracurricular internship agreements.
  3. Fluent in Spanish and English (conversational and good writing skills), Portuguese is a must.
  4. Proactive and solution-oriented mindset.
  5. Strong teamwork and collaboration skills.
  6. Interest in new technologies.
  7. Analytical thinking.

What do we offer?

During the internship, you will get an insight into a global company. As a Product Specialist Trainee, you will have the opportunity to gain practical experience and develop your skills in the following areas:

  1. Learn the functioning of a microbiology and/or anatomical pathology laboratory.
  2. Receive specific product training on Roche's offerings in these areas.
  3. Enhance your communication, troubleshooting and customer service skills and expand your network within the company.
  4. Develop essential core skills such as customer interaction, critical thinking, intercultural collaboration, and resilience.
  5. Provide remote support to customers and field specialists, assisting with troubleshooting, application usage, and implementing new protocols.

Additionally, you will have the chance to collaborate with cross-functional teams and global teams when necessary. This internship will provide valuable hands-on experience and the opportunity to contribute to customer satisfaction.

You will learn what "Customer centricity" means and how the Global Customer Support of Roche Diagnostics implements this in its daily work.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.

#J-18808-Ljbffr

  • Product Specialist Trainee

    hace 2 semanas

    Sant Cugat del Vallès, España Roche A tiempo completo

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

  • Product Training Specialist

    hace 1 semana

    Sant Cugat del Vallès, España Grifols, S.A A tiempo completo

    Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...

  • Product Marketing Trainee

    hace 4 semanas

    Sant Cugat, Barcelona, España Grifols A tiempo completo

    Grifols, a global healthcare company, is seeking a Product Marketing Trainee to join its international team in the Diagnostic division. This role plays a crucial part in bridging the gap between product development and the market.Key Responsibilities:Market Research and Analysis:Support launch and analysis of customer satisfaction surveysDevelop a...

  • Product Marketing Trainee

    hace 3 semanas

    Sant Cugat, Barcelona, España Grifols A tiempo completo

    Grifols, a global healthcare company, is seeking a Product Marketing Trainee to join its international team. As a key member of the Diagnostic division, you will play a crucial role in bridging the gap between product development and the market.Key Responsibilities:Market Research and Analysis:Support launch and analysis of customer satisfaction...

  • Product Marketing Trainee

    hace 4 semanas

    Sant Cugat, Barcelona, España Grifols A tiempo completo

    Grifols, a global healthcare leader, is seeking a talented Product Marketing Trainee to join its international team in the Diagnostic division. As a key member of this team, you will play a crucial role in bridging the gap between product development and the market.Key Responsibilities:Market Research and Analysis:Support the launch and analysis of customer...

  • Scientific Product Manager Trainee

    hace 4 semanas

    Sant Cugat, Barcelona, España Ferrer A tiempo completo

    At Ferrer, we are seeking a talented Scientific Product Manager Trainee to bridge the gap between cutting-edge research and market needs.As a key member of our team, you will foster seamless communication between our R&D and commercial teams, ensuring that our scientific and technical data remains up-to-date and aligned with global market trends.Key...

  • Product Development and Support Specialist

    hace 3 días

    Sant Cugat del Vallès, España Grifols, S.A A tiempo completo

    Product Development and Support Specialist Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived...

  • Desarrollador de Software Trainee

    hace 3 semanas

    Sant Cugat, Barcelona, España Grifols A tiempo completo

    ¿Quieres formar parte de un equipo internacional que trabaja para mejorar el futuro de la salud? En Grifols, somos una empresa de salud global que desde 1909 ha estado trabajando para mejorar la salud y el bienestar de las personas en todo el mundo. Desarrollamos, producimos y comercializamos medicamentos innovadores, soluciones y servicios en más de 110...

  • Quality Assurance Trainee

    hace 1 mes

    Sant Cugat del Vallès, España Ferrer Internacional SA A tiempo completo

    Desde Ferrer queremos impulsar una nueva forma de hacer negocio y de estar en el mundo. Nuestro propósito es generar un impacto positivo en la sociedad. Nuestro negocio no es un fin en sí mismo, sino un medio para generar cambios sociales sustanciales. Somos activistas 24/7 luchando por un planeta sostenible, por la igualdad de oportunidades y situando a...

  • SW Development Trainee

    hace 6 meses

    Sant Cugat del Vallès, España Grifols A tiempo completo

    Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...

  • Product Marketing Trainee

    hace 2 meses

    Sant Cugat del Vallès, España Grifols A tiempo completo

    Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...

  • Quality Control Trainee

    hace 1 mes

    Sant Cugat del Vallès, España Ferrer Internacional SA A tiempo completo

    Desde Ferrer queremos impulsar una nueva forma de hacer negocio y de estar en el mundo. Nuestro propósito es generar un impacto positivo en la sociedad. Nuestro negocio no es un fin en sí mismo, sino un medio para generar cambios sociales sustanciales. Somos activistas 24/7 luchando por un planeta sostenible, por la igualdad de oportunidades y situando a...

  • Trainee Regulatory Affairs

    hace 3 días

    Sant Cugat del Vallès, España Grifols, S.A A tiempo completo

    ¿Te gustaría unirte a un equipo internacional que trabaja para mejorar el futuro del sector de la salud? ¿Quieres contribuir a mejorar la vida de millones de personas? Grifols es una compañía global del sector de la salud que desde 1909 mejora la salud y el bienestar de las personas en todo el mundo. Somos líderes en medicamentos hemoderivados y...

  • Desarrollador Trainee de Software en Investigación y Desarrollo

    hace 1 semana

    Sant Cugat, Barcelona, España Grifols A tiempo completo

    EmpresaGrifols es una empresa líder en medicamentos derivados de plasma y medicina de transfusión. Nuestra misión es mejorar la salud y el bienestar de las personas en todo el mundo.Descripción del PuestoBuscamos un Desarrollador Trainee de Software para unirse a nuestro equipo de investigación y desarrollo en la división de Diagnóstico. Este trainee...

  • Quality Assurance Trainee

    hace 6 meses

    Sant Cugat del Vallès, España Ferrer A tiempo completo

    Descripción de la oferta Quienes somos Desde Ferrer queremos impulsar una nueva forma de hacer negocio y de estar en el mundo. Nuestro propósito es generar un impacto positivo en la sociedad. Nuestro negocio no es un fin en sí mismo, sino un medio para generar cambios sociales sustanciales. Somos activistas 24/7 luchando por un planeta sostenible,...

  • Controller Trainee

    hace 4 semanas

    Sant Cugat, Barcelona, España Eurofragance S.L.U A tiempo completo

    Objetivo: En Eurofragance S.L.U., buscamos un Controller Trainee apasionado por el mundo de las fragancias y aromas que se integre en nuestro equipo de BSA & Controlling en la sede de Sant Cugat del Vallès. Descripción del puesto: Como miembro del equipo de Controlling, tus principales responsabilidades serán: - Apoyar en la elaboración de cierres...

  • Quality Control Trainee

    hace 3 semanas

    Sant Cugat del Vallès, España Ferrer Internacional SA A tiempo completo

    Desde Ferrer queremos impulsar una nueva forma de hacer negocio y de estar en el mundo. Nuestro propósito es generar un impacto positivo en la sociedad. Nuestro negocio no es un fin en sí mismo, sino un medio para generar cambios sociales sustanciales. Somos activistas 24/7 luchando por un planeta sostenible, por la igualdad de oportunidades y situando a...

  • Quality Control Trainee

    hace 6 meses

    Sant Cugat del Vallès, España Ferrer A tiempo completo

    Descripción de la oferta Quienes somos Desde Ferrer queremos impulsar una nueva forma de hacer negocio y de estar en el mundo. Nuestro propósito es generar un impacto positivo en la sociedad. Nuestro negocio no es un fin en sí mismo, sino un medio para generar cambios sociales sustanciales. Somos activistas 24/7 luchando por un planeta sostenible,...

  • Product Safety Specialist Material Declaration

    hace 6 meses

    Sant Cugat del Vallès, España Roche A tiempo completo

    The Position - for English version see below - Als Product Safety Specialist (m/w/d) bist Du Mitglied unserer globalen Einheit „Diagnostics Product Sustainability & Compliance“. Die Abteilung Compliance Operations ist verantwortlich für die Daten- und Prozesse innerhalb von Diagnostics Quality & Regulatory, die eine chemikalien- und...

  • Product Development Specialist

    hace 1 mes

    Parets del Vallès, Barcelona, España Grifols A tiempo completo

    Product Development and Support SpecialistGrifols is a global healthcare company seeking a Product Development and Support Specialist to join our international team.About the Role:Develop and implement product strategies in collaboration with Product Managers.Define product requirements and gather stakeholder needs.Test and improve instruments and...