German Customer Support Agent

hace 3 días

Málaga, España Blu Selection A tiempo completo

Are you looking for an exciting opportunity to work in a dynamic, international environment? Do you have a passion for helping others and solving problems? If so, this role is for you As a German Customer Support Agent , your primary responsibility will be to assist customers in resolving inquiries and issues while ensuring a high level of customer satisfaction. Your responsibilities and impact as a German Customer Support Agent will be: Provide high-quality customer support via phone, email, and chat. Resolve inquiries related to products, services, or accounts promptly and professionally. Build rapport with customers, understanding their needs and ensuring a positive experience. Collaborate with internal teams to address technical issues and follow up on open cases. Accurately document customer interactions and solutions in the system. Stay up-to-date on company policies, services, and tools to provide effective support. Skills, qualifications, and interests you need to succeed in this role: Fluent in German (native level) and proficient in English (B2 level or higher). Prior experience in customer service, technical support, or a similar role is a plus. Excellent communication and problem-solving skills. Ability to multitask and work in a fast-paced environment. Strong team player with the ability to work independently when required. Local in Spain  Spanish Work Permit and NIE  What’s in it for you? Relocation Package: Flight Ticket up to € 200,- and € 400,- per month, for three months for your rent.  Wage of € 21.500 a year.  A bonus structure. Health Insurance. Full-time, office-based position from, 9 AM - 6 PM. Opportunity to work in a multicultural and vibrant city like Malaga. Your Future Company: This global leader in customer experience services was founded by two French entrepreneurs in 2000. With over 75,000 multilingual employees across 50+ countries, they are trusted by some of the most progressive brands worldwide. Their Malaga hub is growing, and they are looking for new talent to join their journey.

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