Customer Support Representative
hace 4 semanas
Job Summary: We are looking for a bilingual Customer Support Representative fluent in German and English to join our customer service team. You will be the primary point of contact for our German-speaking customers, ensuring a seamless, high-quality support experience across all communication channels. This role requires strong communication skills, empathy, and a problem-solving mindset. Key Responsibilities: Provide outstanding customer support via email, chat, and phone in both German and English. Resolve customer issues by identifying problems, offering solutions, and ensuring follow-up. Maintain detailed and accurate records of customer interactions using our CRM tools. Collaborate with internal teams (product, technical support, logistics, etc.) to resolve complex issues. Help maintain and update customer support documentation and FAQs in both languages. Monitor customer feedback and share insights to improve the overall customer experience. Meet or exceed key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction. Required Qualifications: Fluent in German C2 or native-level and English (written and spoken). Previous experience in customer support, call center, or help desk roles. Strong written and verbal communication skills. Ability to work in a fast-paced, team-oriented environment. Tech-savvy with proficiency in tools like Zendesk, Salesforce, Intercom, or similar platforms. Excellent problem-solving skills and attention to detail. Preferred Skills: Experience in e-commerce, SaaS, or technology-based companies is a plus. Basic knowledge of CRM systems and support software. Ability to handle technical queries or escalate them appropriately. Familiarity with KPIs and service-level targets. What We Offer: Competitive salary and benefits package. Flexible work schedule Training and development opportunities. A supportive, inclusive, and international work environment. Opportunities to grow within a fast-scaling organization. If you're passionate about customer service and fluent in both German and English, wed love to hear from you
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Customer Support Representative
hace 2 días
Málaga, España Essence Coaching Group A tiempo completoCustomer Support Representative - Spanish & English Are you a Spanish-speaking professional with a passion for exceptional customer experience and technical troubleshooting? We're looking for a dedicated Customer Support Representative (Spanish + English) to join our international team in Bulgaria. This is your chance to be part of a dynamic, multilingual...
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Customer Support Representative
hace 1 semana
Málaga, Málaga, España Essence Coaching Group A tiempo completoCustomer Support Representative - Spanish & English Are you a Spanish-speaking professional with a passion for exceptional customer experience and technical troubleshooting? We're looking for a dedicated Customer Support Representative (Spanish + English) to join our international team in Bulgaria. This is your chance to be part of a dynamic, multilingual...
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Customer Support Representative
hace 2 semanas
Málaga, España Cross Border Talents A tiempo completoJob Summary: We are looking for a bilingual Customer Support Representative fluent in German and English to join our customer service team. You will be the primary point of contact for our German-speaking customers, ensuring a seamless, high-quality support experience across all communication channels. This role requires strong communication skills, empathy,...
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Customer Support Representative
hace 1 semana
Málaga, Málaga, España Cross Border Talents A tiempo completoJob Summary: We are looking for a bilingual Customer Support Representative fluent in German and English to join our customer service team. You will be the primary point of contact for our German-speaking customers, ensuring a seamless, high-quality support experience across all communication channels. This role requires strong communication skills, empathy,...
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Sales Customer Support Representative
hace 2 semanas
Málaga, España Cross Border Talents A tiempo completoAre you fluent in Spanish (C1/C2) and confident in English (B2 or higher)? Would you like to advance your sales career while living in one of Europe's most beautiful and sunny countries? We are looking for a Bilingual Customer Support Representative to join our Sales Project, working fully remotely from anywhere in Greece. This is more than just a job it's...
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Customer Support Representative
hace 1 día
Málaga, España Cross Border Talents A tiempo completoJob SummaryWe are looking for a bilingual Customer Support Representative fluent in German and English to join our customer service team. You will be the primary point of contact for our German-speaking customers, ensuring a seamless, high-quality support experience across all communication channels. This role requires strong communication skills, empathy,...
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(Dutch) Customer Service Representative
hace 5 días
Málaga, España Eugenia Talent A tiempo completoAbout the job (Dutch) Customer Service Representative Type of position:Full-time positionKey languages:Fluent level of DutchSector:Customer ServiceAbout our Client:Join a global leader in technology and services, driving innovation for top brands. As a Customer Support Representative in Barcelona, you will play a key role in providing technical assistance...
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Málaga, España Cross Border Talents A tiempo completoA growing customer service company in Málaga, Spain, is seeking a bilingual Customer Support Representative fluent in German and English. You will be the primary contact for German-speaking customers, ensuring high-quality support across all channels. This role demands excellent communication, empathy, and problem-solving abilities. Responsibilities include...
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Reservations And Customer Services Representative
hace 1 semana
Málaga, Málaga, España Solaga Holiday Apartments A tiempo completoCompany DescriptionSolaga Holiday Apartments has been offering visitors to Malaga the best selection of holiday apartments for the past 17 years. As pioneers in the Malaga holiday rentals field, we guarantee our customers the highest standard, quality holiday homes coupled with excellent service. Our mission is to provide customers with home-from-home...
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Norwegian-Speaking Customer Support Specialist
hace 3 días
Málaga, España The lemon Consulting A tiempo completoA consulting firm in Málaga is seeking a Customer Support Representative. The role requires fluency in Norwegian and English, with excellent communication skills. Candidates should be resourceful and stress resilient, capable of handling customer queries efficiently. Prior experience in customer service or the banking sector is a plus. The position offers...
