Customer Sucess Expert
hace 4 días
Your mission Hector Kitchen / Holidog Group is looking for a Customer Success Expert with a strong product mindset to join our team during an exciting phase of growth as we launch our new app . This isn’t just a customer support role — you’ll be the voice of our users to the product team , directly influencing how our service evolves. You’ll work closely with the founder, CTO, and product team , in a role with high autonomy and real strategic impact. What You’ll Do: Handle and resolve customer inquiries (email) efficiently and with care. Ensure a smooth, satisfying support experience for all users. Investigate complex issues and identify root causes. Report key insights and recurring issues to the Product and Tech teams. Help structure and optimize the customer support process as the company scales. Your profile Proven experience in Customer Support / Customer Success , ideally in a B2C digital environment. Excellent English and French communication skills, both written and spoken. Strong empathy and problem-solving skills . Comfortable understanding product and technical concepts . Independent, organized, proactive, and able to take initiative to improve the product and user experience . Why join us? You’ll be at the heart of the product strategy , with direct access to leadership, full autonomy to propose and implement improvements, and the opportunity to see your impact directly on our users’ experience . This role is perfect for someone who loves to be both hands-on in support and strategic in shaping the product . #J-18808-Ljbffr
-
Customer Sucess Expert
hace 2 semanas
Barcelona, España Hector Kitchen A tiempo completoYour mission Hector Kitchen / Holidog Group is looking for a Customer Success Expert with a strong product mindset to join our team during an exciting phase of growth as we launch our new app . This isn’t just a customer support role — you’ll be the voice of our users to the product team , directly influencing how our service evolves. You’ll work...
-
Customer Sucess Expert
hace 4 días
Barcelona, España Hector Kitchen A tiempo completoYour mission Hector Kitchen / Holidog Group is looking for a Customer Success Expert with a strong product mindset to join our team during an exciting phase of growth as we launch our new app. This isn’t just a customer support role — you’ll be the voice of our users to the product team, directly influencing how our service evolves. You’ll work...
-
Customer Sucess Expert
hace 1 semana
Barcelona, Barcelona, España Hector Kitchen A tiempo completoYour missionHector Kitchen / Holidog Group is looking for a Customer Success Expert with a strong product mindset to join our team during an exciting phase of growth as we launch our new app.This isn't just a customer support role — you'll be the voice of our users to the product team, directly influencing how our service evolves. You'll work closely with...
-
Customer Sucess
hace 4 días
Barcelona, España Amphora Logistics A tiempo completoLas marcas e-commerce están creciendo a un ritmo imparable, pero muchas aún se enfrentan a desafíos logísticos que frenan su expansión. En Amphora Logistics, transformamos esa realidad. Ayudamos a las marcas independientes a escalar con eficiencia, ofreciendo soluciones logísticas integrales que combinan tecnología avanzada, agilidad operativa y un...
-
Customer Sucess Manager
hace 2 semanas
Barcelona, España TD SYNNEX A tiempo completo¡Es muy gratificante trabajar en una empresa en la que TÚ marcas la diferencia! Si ta apasiona un sector en continua evolución como el de la tecnología de la información y disfrutas trabajando en un entorno dinámico, avanzado y de colaboración, TD SYNNEX es la empresa perfecta para ti. **¡Únete a nuestro equipo para conectar el mundo con la potencia...
-
Customer Sucess Manager Spain
hace 2 semanas
Barcelona, España Infraspeak A tiempo completo**Infraspeak - **Dawn of a New Era!** Our vision for **intelligence**, together with an ever-ending search for **personalization**, makes **Infraspeak **a unique **Intelligent Maintenance Management Platform (IMMP)** that helps thousands of teams every day. We make our customers' life much easier. They can do more with their current resources; they deliver...
-
Customer Sucess Manager
hace 2 semanas
Barcelona, España Konica Minolta A tiempo completo**Descripción**: **¿Por qué Konica Minolta?** Podrás formar parte de un equipo joven y dinámico en un entorno marcado por la FLEXIBILIDAD e INNOVACIÓN. - ¿Te gustaría desarrollar tu carrera profesional en una compañía en plena transformación digital?_ Si tu objetivo es trabajar en un entorno digital dinámico, en el que se fomenta el trabajo...
-
Customer Service Expert
hace 3 días
Barcelona, España EF Language Abroad A tiempo completo**Customer Service Expert** Do you believe education can open the world? Step out of your comfort zone and join a fun dynamic team that is passionate about changing people’s lives. **As a Customer Service Expert your responsibilities will include, but not be limited to make sure that all our customers receive the best experience before, during and after...
-
Customer Service Expert
hace 3 días
Barcelona, España EF Education First A tiempo completoCustomer Service Expert Do you believe education can open the world? Step out of your comfort zone and join a fun dynamic team that is passionate about changing people’s lives. As a Customer Service Expert your responsibilities will include, but not be limited to make sure that all our customers receive the best experience before, during and after their...
-
Product-Driven Customer Success Expert
hace 4 días
Barcelona, España Hectorkitchen A tiempo completoA digital customer support company is seeking a Customer Success Expert to enhance user experience and contribute directly to product strategy. Your role involves resolving customer inquiries, reporting insights, and optimizing support processes. Candidates must have proven experience in customer support, excellent communication skills in English and French,...
