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After Sales
hace 2 semanas
About Uplift Uplift is a dynamic agency specializing in global talent search covering EMEA LATAM USA and APAC. With successful placements in 52 countries we combine speed and cutting‑edge technology to source top executive and mid‑senior talent across various functions. Our innovative approach integrates global networks AI and advanced recruitment tools. Beyond recruitment we engage with our audience through our podcast newsletter and webinars ensuring we stay at the forefront of talent acquisition and global HR trends. About Our Client Our client is a technology company delivering innovative solutions tailored for businesses in packaging printing and retail industries. They are looking to hire an After Sales & Service Executive for their operations in Europe. The role is critical in supporting customers across the printing and packaging industry ensuring smooth after‑sales service technical assistance and customer satisfaction. Location The After Sales & Service Executive will be based in Barcelona Spain. JOB DESCRIPTION Customer Interaction Manage customer emails and queries. Ensure strong customer follow‑up. Prepare quotations. Provide exceptional customer service to ensure customer delight. ERP Process transactions accurately and efficiently through ERP system. Maintain & update the technical database. Catalogue Assist in building a spare part catalogue for consumables and fast‑rotation spare parts. Be involved in building and digitization of knowledge. Dispatch Collaborate with the teams to achieve sales targets by ensuring timely shipping and receiving the goods. Reports & Analysis Prepare monthly reports for business analytics. General Ability to work in a self‑guided manner (particularly in the absence of supervisor) and be a solution‑based thinker. Uphold the company’s policies and procedures ensuring compliance with safety and security regulations. Qualifications / Competencies University degree in Industrial or Mechanical or Electrical or related degree. Mechatronics knowledge will be appreciated. Experience: 0-3 years. Fresh graduates are welcome to apply. Experience in printing industry will be appreciated. Experience of working in Service Division or Remote Support will be appreciated. Skills Fluent Spanish and English. Strong negotiation skills. Proficiency in digital tools and Microsoft Office in particular Microsoft Excel. Employment Type Employment Type: Full Time Vacancy Vacancy: 1 #J-18808-Ljbffr
