Customer Service Agent
Hace 2 días
barcelona, provincia de barcelona, España
Sumup
Jornada completa
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Customer Support Agent — Consumer Team German
As a Customer Support Agent on the SumUp Consumer team, you'll be the direct link between SumUp and our consumers, delivering exceptional support and creating positive customer experiences.
This is a brand-new team supporting a fast-growing product, giving you the unique opportunity to help define what outstanding consumer support looks like at SumUp. As one of the founding members of the team, you'll play a key role in shaping processes, influencing the customer experience, and contributing to the growth of a team that's set to expand rapidly.
Support Consumers: Handle inquiries from SumUp consumers across email and chat. Professional Communication: Exceptional written and verbal communication skills in English and German. Ability to interact clearly, professionally, and empathetically with consumers across all channels (Email, Chat).
A proactive, "Can-Do" attitude with a genuine passion for problem-solving and providing outstanding service — especially to consumers dealing with financial or
As a Customer Support Agent on the SumUp Consumer team, you'll be the direct link between SumUp and our consumers, delivering exceptional support and creating positive customer experiences.
This is a brand-new team supporting a fast-growing product, giving you the unique opportunity to help define what outstanding consumer support looks like at SumUp. As one of the founding members of the team, you'll play a key role in shaping processes, influencing the customer experience, and contributing to the growth of a team that's set to expand rapidly.
Support Consumers: Handle inquiries from SumUp consumers across email and chat. Professional Communication: Exceptional written and verbal communication skills in English and German. Ability to interact clearly, professionally, and empathetically with consumers across all channels (Email, Chat).
A proactive, "Can-Do" attitude with a genuine passion for problem-solving and providing outstanding service — especially to consumers dealing with financial or