Customer Success Manager

hace 14 horas


catalunya, España Ctaimacae A tiempo completo

Customer Success Manager (Operaciones y Cumplimiento Normativo) Customer Success Manager (Operaciones y Cumplimiento Normativo) En CTAIMA ayudamos a las organizaciones a ser más seguras y responsables mediante tecnología y servicios especializados para la gestión de contratistas y compliance legal. Hoy en día contamos con más de 3.000 clientes en más de 20 países distintos y continuamos en proceso de fuerte crecimiento y expansión internacional. Prioriza el crecimiento ¿Cuál es la misión del puesto? En CTAIMA buscamos un/a Customer Success Manager para acompañar y gestionar a nuestros clientes en todo lo relacionado con la gestión documental, accesos y cumplimiento normativo (CAE) . Tu misión será maximizar el valor que entregamos a cada cliente, garantizando su satisfacción, fidelización y contribuyendo directamente a los objetivos de retención (GRR) y expansión (NRR) de la compañía. Serás el punto de referencia clave para los clientes dentro del área de Customer Success, con un fuerte vínculo con el dept. De Operaciones, construyendo relaciones de confianza a largo plazo, asesorándolos en sus procesos documentales y detectando oportunidades de mejora y crecimiento. Si te motiva un rol con fuerte impacto operativo, relación con cliente y visión estratégica… este es tu lugar


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