CUSTOMER SUCCESS MANAGER

hace 6 días

barcelona, España Tool4staffing A tiempo completo

CUSTOMER SUCCESS MANAGER - H/F- BARCELONE Join to apply for the CUSTOMER SUCCESS MANAGER - H/F- BARCELONE role at Tool4staffing Description du Poste LA MISSION: Au sein du pôle Customer Success, sous la responsabilité du CPO, vous intégrerez une équipe pluridisciplinaire composée de développeurs, chefs de produit, chefs de projet, customer success et commerciaux. Vous participerez au développement de notre logiciel et contribuerez aux réorganisations de l’entreprise pour soutenir sa croissance. En relation directe avec les clients, votre mission sera d’être à l’écoute des demandes, d’accompagner les clients tout au long de notre collaboration et dans la recherche de solutions. Relation Clients Communication globale avec les clients Mise en place de clubs utilisateurs et webinars Amélioration des processus de gestion du cycle de vie client Qualification des besoins d’évolutions et Upsell Coordination Management de l’équipe des

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