Customer Success Manager
hace 9 horas
Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night. Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains. The best hotels run on Shiji—day and night. To support our Customer Success team,we are looking fora young-minded, vibrant, high-energy, proactive and detail-oriented Customer Success Manager, with experience in Customer Support and the ability to analyze customer behavior metrics to recommend key actions within their organization to increase the adoption of Reviewpro Reputation features in the DACH Market. What you'll do Primary point of contact for our accounts. Establish a trusted advisor relationship with each of your assigned accounts Ability to monitor the status of onboarding of a client and help them finalize any outstanding items Provide training to our clients on the Reviewpro Reputation tool and key hospitality best practices Increasing the adoption and engagement of features and functionality of our tool Constant proactive monitoring of client engagement and health/happiness levels and regular interactions with clients (phone, email, etc) Regular communication to clients on new features Work closely with the Customer Success Team to follow up on bugs and issues Supporting the renewal process in collaboration with the Customer Success and Sales Teams Identifying upsell and cross-sell opportunities Qualifications Native/Professional level ofGerman and English. Other languages are a plus. Preferably, you have experience inCustomer success roles/Hospitality industry Results-driven and self-starter with a positive and hands-on attitude. Empathetic, people oriented, great relationship-builder. Strong aptitude for technology. Additional Information Challenging and creative technology environment. Feedback and initiative are always welcomed. Hybrid model of work, opportunity to work (partially) remotely. A modern workplace in one of our multinational offices, of course as much coffee, tea and fruit as you need to get into the flow. Access to various location-based benefits. #J-18808-Ljbffr
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Manager Customer Success
hace 9 horas
catalunya, España Nutanix A tiempo completoJoin to apply for the Manager Customer Success role at Nutanix Job Summary Nutanix is building a world-class Customer Success and Renewals organisation and we are looking for a Manager of Customer Success across Southern Europe. This dynamic individual will provide transformational leadership as they scale a high-performance team focused on the adoption and...
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Customer Success Manager
hace 9 horas
catalunya, España Zynap A tiempo completoJoin to apply for the Customer Success Manager role at Zynap . At Zynap, we’re looking for a Customer Success Manager who will own the customer relationship end to end, ensuring customers consistently realize value from our platform as we continue to scale. You’ll act as the face and voice of Zynap for our customers, building trusted, long‑term...
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Customer Success Manager
hace 9 horas
catalunya, España Momentum Reim A tiempo completoAvailable vacancies: Customer Success Manager - Brazilian Market Customer Success Manager - Brazilian Market ¡Hola! Estamos buscando al nuevo fichaje estrella para nuestro equipo como CUSTOMER SUCCESS MANAGER para el mercado de Brasil .Somos Sesame HR, la solución digital que ayuda a equipos de Recursos Humanos , managers y empresas a optimizar los...
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catalunya, España Semrush A tiempo completoCustomer Success Manager, Enterprise, Italian Speaker (Strategic Customer Success Team) Hi there! We are Semrush, a global tech company developing our own product – a platform for digital marketers. Are you ready to be a part of it? This is your chance! We’re hiring for Customer Success Manager, Enterprise, Italian Speaker (Strategic Customer Success...
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Senior Customer Success Manager
hace 10 horas
catalunya, España Alpega A tiempo completoSenior Customer Success Manager - Hybrid Alpega Group is seeking a Customer Success Manager for our TMS business line. This role will be part of the sales team at Alpega and will be based in Barcelona, Spain. Who Are We Alpega Group is a fast‑growing, leading software company with 35+ years of experience. We offer modular solutions to manage transportation...
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Customer Success Manager
hace 10 horas
catalunya, España Ctaimacae A tiempo completoCustomer Success Manager (Operaciones y Cumplimiento Normativo) Customer Success Manager (Operaciones y Cumplimiento Normativo) En CTAIMA ayudamos a las organizaciones a ser más seguras y responsables mediante tecnología y servicios especializados para la gestión de contratistas y compliance legal. Hoy en día contamos con más de 3.000 clientes en más...
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Junior Customer Success Manager
hace 9 horas
catalunya, España Tuum A tiempo completoTuum is a next-generation banking platform. We enable fintech and banks to rapidly offer seamless and tailored financial services to their customers. Our core banking platform is revolutionising the financial services industry. The platform is API-based, consisting of flexible and independent modules covering all retail and business banking capabilities for...
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CUSTOMER SUCCESS MANAGER
hace 9 horas
catalunya, España Tool4staffing A tiempo completoCUSTOMER SUCCESS MANAGER - H/F- BARCELONE Join to apply for the CUSTOMER SUCCESS MANAGER - H/F- BARCELONE role at Tool4staffing Description du Poste LA MISSION: Au sein du pôle Customer Success, sous la responsabilité du CPO, vous intégrerez une équipe pluridisciplinaire composée de développeurs, chefs de produit, chefs de projet, customer success et...
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Customer Success Manager
hace 9 horas
catalunya, España Momentum Reim A tiempo completoCustomer Success Manager - Italian Market Hello! We’re looking for the next star addition to our team as a Customer Success Manager for the Italian market . We are Sesame HR , a digital solution that helps Human Resources teams, managers, and companies optimize people management processes by centralizing them in a single platform. We work to redefine the...
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Enterprise Customer Success Manager
hace 9 horas
catalunya, España Canonical A tiempo completoEnterprise Customer Success Manager (French speaker) Join to apply for the Enterprise Customer Success Manager (French speaker) role at Canonical Enterprise Customer Success Manager (French speaker) 3 days ago Be among the first 25 applicants Join to apply for the Enterprise Customer Success Manager (French speaker) role at Canonical The role of an...
