Vice President of Customer Success
hace 2 semanas
About the Company Desplácese hacia abajo para encontrar los detalles completos de la oferta de trabajo, incluyendo la experiencia requerida y las funciones y tareas asociadas. My client is a well-established, international B2B technology business operating in a subscription-based model, supporting enterprise customers across multiple European markets. The company is in a period of continued scale and professionalisation, with a strong focus on customer outcomes, long-term partnerships, and sustainable revenue growth. About the Role As part of this evolution, my client is seeking to appoint a VP of Client Success to take ownership of the full post-sale customer journey. This is a senior leadership role with material influence on retention, expansion, and customer lifetime value, reporting directly into executive leadership and working closely with Sales, Product, and Commercial teams. This position replaces a long-standing leader and represents a shift toward a more modern, data-driven Client Success function, moving beyond traditional support models to one centred on measurable ROI, adoption, and commercial impact for customers. Regular travel will be required to support key client relationships and internal leadership collaboration. Responsibilities Client Success Leadership & Organisation Design Lead and develop a multi-disciplinary Client Success organisation spanning onboarding and implementation, technical support, and ongoing commercial relationship management. Coach and empower senior managers, setting clear expectations, performance standards, and accountability frameworks. Introduce and embed consistent processes, playbooks, SLAs, and governance models to support scale and predictability. Establish meaningful KPIs and reporting across retention, adoption, onboarding speed, satisfaction, and revenue expansion. Retention, Renewals & Growth Own client retention and expansion performance across all markets, including churn reduction, renewals, NPS, and upsell / cross-sell revenue. Partner closely with Sales on
-
Vice President of Business Development
hace 7 días
Madrid, España Vector Talent A tiempo completoOn behalf of our client, a leading international CDMO specialising in viral vector technologies, we are seeking a strategic Vice President of Business Development. This is a critical leadership role responsible for driving global expansion and managing complex commercial partnerships.The Vice President of Business Development is responsible for driving...
-
Vice President of Customer Success
hace 2 semanas
Madrid, España Prosperity A tiempo completoAbout the Company My client is a well-established, international B2B technology business operating in a subscription-based model, supporting enterprise customers across multiple European markets. The company is in a period of continued scale and professionalisation, with a strong focus on customer outcomes, long-term partnerships, and sustainable revenue...
-
Vice President Marketing
hace 1 semana
Madrid, España Approach People Recruitment A tiempo completoVice President, Marketing – EMEA About the Role
-
Vice President of Sales, Spain
hace 7 horas
Madrid, España Adlook A tiempo completoVice President of Sales, Spain Adlook Madrid, Community of Madrid, SpainAs a VP of Sales at Adlook, a leading ad tech company, you will be crucial in driving revenue growth by strategically developing business with upper‑funnel focus clients and agencies in Spain. Utilising Adlook's innovative advertising solutions, you will be responsible for cultivating...
-
Vice President of Sales, Spain
hace 2 semanas
Madrid, España Adlook A tiempo completoVice President of Sales, Spain As a VP of Sales at Adlook, a leading ad tech company, you will be crucial in driving revenue growth by strategically developing business with upper‑funnel focus clients and agencies in Spain. Utilising Adlook's innovative advertising solutions, you will be responsible for cultivating and nurturing relationships, and securing...
-
Vice President of Sales, Spain
hace 6 días
Madrid, España Adlook A tiempo completoVice President of Sales, Spain¿Quiere enviar su solicitud? Lea toda la información sobre este puesto a continuación y luego pulse el botón de solicitar.As a VP of Sales at Adlook, a leading ad tech company, you will be crucial in driving revenue growth by strategically developing business with upper‑funnel focus clients and agencies in Spain. Utilising...
-
Vice President of Sales, Spain
hace 7 días
Madrid, España Adlook A tiempo completoVice President of Sales, Spain Adlook Madrid, Community of Madrid, Spain As a VP of Sales at Adlook, a leading ad tech company, you will be crucial in driving revenue growth by strategically developing business with upper‑funnel focus clients and agencies in Spain. Utilising Adlook's innovative advertising solutions, you will be responsible for cultivating...
-
Vice President, Tech Sales
hace 1 semana
Madrid, España Adlook A tiempo completoVice President of Sales, Spain As a VP of Sales at Adlook, a leading ad tech company, you will be crucial in driving revenue growth by strategically developing business with upper‑funnel focus clients and agencies in Spain. Utilising Adlook's innovative advertising solutions, you will be responsible for cultivating and nurturing relationships, and securing...
-
Madrid, España R10_DBRSRtgsGmbHSpain DBRS Ratings GmbH Sucursal en España - Spain Legal Entity A tiempo completoVice President, Credit Ratings, European Financial Institutions Ratings About the role Morningstar DBRS is seeking an experienced full-time Vice President to join its European Financial Institutions Ratings in our Madrid or Frankfurt office. The individual will have lead and backup analyst responsibilities on a portfolio of European banks and other financial...
-
Madrid, España R10_DBRSRtgsGmbHSpain DBRS Ratings GmbH Sucursal en España - Spain Legal Entity A tiempo completoVice President, Credit Ratings, European Financial Institutions RatingsAbout the roleMorningstar DBRS is seeking an experienced full-time Vice President to join its European Financial Institutions Ratings in our Madrid or Frankfurt office. The individual will have lead and backup analyst responsibilities on a portfolio of European banks and other financial...