Customer Care Agent with German

hace 2 días

Barcelona, España Babel Profiles S.L A tiempo completo

Are you an ambitious, proactive individual ready to advance your career? Our client, a rapidly growing company in the corporate travel industry, is looking for motivated talent to join their team.

They offer businesses a one-stop solution for managing and booking travel, providing innovative, tech-driven services. With strong growth and recognition in the market, they work with leading global brands.

If you're excited to contribute to a dynamic and forward-thinking company, we’d love to hear from you

Tasks
  1. Provide assistance to business clients with their travel arrangements
  2. Collaborate with external partners to handle booking-related problems
  3. Aim to exceed customer expectations by delivering top-tier service in managing their requests and reservations
  4. Apply company guidelines to solve issues, while thinking creatively when standard solutions aren’t enough
  5. Take initiative to foresee and resolve potential problems before they arise
  6. Keep up with product developments and feature rollouts to stay informed about new offerings
Requirements
  1. Experience in the corporate travel industry is a plus
  2. Demonstrated ability to provide exceptional customer support
  3. Strong organizational and prioritization skills
  4. Empathetic and attentive to client needs
  5. Quick learner and tech-savvy
  6. Honest and trustworthy team player
  7. Passionate about travel
  8. Native or Full Professional Level of German
  9. Full Professional Level of English
Benefits
  1. Competitive salary, including equity in the company
  2. Mental health support tool for well-being
  3. Private healthcare and gym allowance
  4. Opportunities for exponential growth (trainings)

Step 1: Call with a Recruiter from Babel to get to know you

Step 2: Interview with the clients Recruiter

Step 3: Interview with the Customer Care Operations Manager and Team Lead

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