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Customer Care Agent with German
hace 1 mes
Are you an ambitious, proactive individual ready to advance your career? Our client, a rapidly growing company in the corporate travel industry, is looking for motivated talent to join their team.
They offer businesses a one-stop solution for managing and booking travel, providing innovative, tech-driven services. With strong growth and recognition in the market, they work with leading global brands.
If you're excited to contribute to a dynamic and forward-thinking company, we’d love to hear from you
Tasks- Provide assistance to business clients with their travel arrangements
- Collaborate with external partners to handle booking-related problems
- Aim to exceed customer expectations by delivering top-tier service in managing their requests and reservations
- Apply company guidelines to solve issues, while thinking creatively when standard solutions aren’t enough
- Take initiative to foresee and resolve potential problems before they arise
- Keep up with product developments and feature rollouts to stay informed about new offerings
- Experience in the corporate travel industry is a plus
- Demonstrated ability to provide exceptional customer support
- Strong organizational and prioritization skills
- Empathetic and attentive to client needs
- Quick learner and tech-savvy
- Honest and trustworthy team player
- Passionate about travel
- Native or Full Professional Level of German
- Full Professional Level of English
- Competitive salary, including equity in the company
- Mental health support tool for well-being
- Private healthcare and gym allowance
- Opportunities for exponential growth (trainings)
Step 1: Call with a Recruiter from Babel to get to know you
Step 2: Interview with the clients Recruiter
Step 3: Interview with the Customer Care Operations Manager and Team Lead
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