Customer Care Agent Dach
hace 1 mes
.Customer Care Agent DACH (German speaking) About TravelPerk TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of business travel. It's an all-in-one platform that gives travellers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone. Job Description We are looking for an experienced, hands-on German speaking Customer Care Agent passionate about people and making an impact. Our Customer Care team is one of the foundations of our company's success and growth. We hire empathetic people who understand what we are trying to achieve: Make business travellers happy Are you a problem solver and an empathetic professional driven by customer experience? Are you tired of companies that take their customers for granted? Ready to go the extra mile to help us grow by changing the way organisations book and manage their business travel? As a Customer Care Agent, you will work with B2B customers and be part of a strategic team at TravelPerk. You will have a direct impact on our growth and customer retention. You will act proactively and address our clients' needs at any stage of their travels, ensuring high customer satisfaction and maintaining relationships at a 7 Star satisfaction standard. Please note: working hours for this role will be mostly during weekdays mornings and afternoons. What you will do: Support our B2B customers in their Business Travels Liaise with suppliers and partners to resolve booking issues Keep high satisfaction standards and exceed customer expectations when managing bookings, queries, and requests Resolve problems by applying established TravelPerk policies, procedures, and tactics, and by thinking out-of-the-box when anything established is not enough Address, preempt, and solve problems - you are an owner and anticipate issues before they come your way Help define and establish best practices together with the rest of the team in sales, operations, and customer care Stay up-to-date with new features and product launches in TravelPerk - there are lots, so be prepared for some serious innovation What you'll need to have: Excellent German and English, spoken and written Proven background working in the business travel industry is a plus Proven experience going above and beyond to provide amazing service to help customers What we always look for: Independent and autonomous; you don't need hand-holding to get things done Good prioritisation and focus skills Empathy - understand what our customers need Smart, fast learner, and tech-savvy Flexible and able to adapt to constant changes with a positive mindset You are open to get and give constructive feedback You want to learn - we have a 7 Star management team to mentor you On top of that, you will only be the right candidate if you are: Honest, open, and trustworthy: your peers and managers can trust you
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Customer Care Agent Dach
hace 2 semanas
Barcelona, España Softbank Investment Advisers (Sbia) A tiempo completo.Customer Care Agent DACH (German speaking) About TravelPerk TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of business travel. It's all-in-one platform gives travellers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.About TravelPerk...
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Customer Care Agent Dach
hace 1 mes
Barcelona, España Softbank Investment Advisers A tiempo completo.Customer Care Agent DACH (German speaking)About TravelPerkTravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of business travel. It's an all-in-one platform that gives travellers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.Job...
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Customer Care Agent Dach
hace 2 semanas
Barcelona, España Softbank Investment Advisers (Sbia) A tiempo completo.Customer Care Agent DACH (German speaking) About TravelPerk TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of business travel. It's all-in-one platform gives travellers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone. About TravelPerk...
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Customer Care Agent Dach
hace 2 semanas
Barcelona, España Softbank Investment Advisers (Sbia) A tiempo completo.Customer Care Agent DACH (German speaking)About TravelPerkTravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of business travel. It's all-in-one platform gives travellers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.About...
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Customer Care Agent Dach
hace 1 mes
Barcelona, España Softbank Investment Advisers A tiempo completoCustomer Care Agent DACH (German speaking)About TravelPerkTravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of business travel. It's an all-in-one platform that gives travellers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.Job...
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Customer Care Agent Dach
hace 1 mes
Barcelona, España Softbank Investment Advisers A tiempo completoCustomer Care Agent DACH (German speaking) About TravelPerk TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of business travel.It's an all-in-one platform that gives travellers the freedom they want whilst providing companies with the control they need.The result saves time, money, and hassle for everyone.Job...
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Customer Care Agent Dach
hace 1 mes
Barcelona, España Softbank Investment Advisers A tiempo completoCustomer Care Agent DACH (German speaking)About TravelPerkTravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of business travel. It's an all-in-one platform that gives travellers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.Job...
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Customer Care Agent DACH
hace 1 mes
Barcelona, España Softbank Investment advisers A tiempo completoCustomer Care Agent DACH (German speaking) About TravelPerk TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of business travel. It’s an all-in-one platform that gives travellers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone. Job...
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Customer Care Agent Dach
hace 2 semanas
Barcelona, España Softbank Investment Advisers (Sbia) A tiempo completoCustomer Care Agent DACH (German speaking)About TravelPerkTravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of business travel. It's all-in-one platform gives travellers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.About...
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Customer Care Agent Dach
hace 2 semanas
Barcelona, España Softbank Investment Advisers (Sbia) A tiempo completoCustomer Care Agent DACH (German speaking) About TravelPerk TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of business travel.It's all-in-one platform gives travellers the freedom they want whilst providing companies with the control they need.The result saves time, money, and hassle for everyone.About TravelPerk...
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Customer Care Agent Dach
hace 2 semanas
Barcelona, España Softbank Investment Advisers (Sbia) A tiempo completoCustomer Care Agent DACH (German speaking) About TravelPerk TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of business travel. It's all-in-one platform gives travellers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone. About TravelPerk...
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Customer Care Agent
hace 6 meses
Barcelona, España Talent Search People A tiempo completo¿Tienes experiência como Customer Care Agent? ¿Estás buscando una nueva oportunidad que te permita crecer profesionalmente? ¡Esta posición es para ti!Trabajarás en una empresa proveedora de transporte privado con presencia en más de 190 países. Proporcionan sus servicios a clientes B2B (agencias de viaje y operadores de vuelos privados) para que...
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Customer Care Agent
hace 6 meses
Barcelona, España Talent Search People A tiempo completo¿Tienes experiência como Customer Care Agent? ¿Estás buscando una nueva oportunidad que te permita crecer profesionalmente? ¡Esta posición es para ti! Trabajarás en una empresa proveedora de transporte privado con presencia en más de 190 países. Proporcionan sus servicios a clientes B2B (agencias de viaje y operadores de vuelos privados) para que...
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Customer Care Agent DACH
hace 2 semanas
Barcelona, España SoftBank Investment Advisers (SBIA) A tiempo completoCustomer Care Agent DACH (German speaking)About TravelPerkTravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of business travel. It’s all-in-one platform gives travellers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.About...
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Customer Care Agent DACH
hace 2 semanas
Barcelona, España SoftBank Investment Advisers (SBIA) A tiempo completoCustomer Care Agent DACH (German speaking) About TravelPerk TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of business travel. It’s all-in-one platform gives travellers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.About TravelPerk...
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Customer Care Agent
hace 2 meses
Barcelona, España Talent Search People A tiempo completo¿Tienes experiencia como Customer Care Agent?¿Estás buscando una nueva oportunidad que te permita crecer profesionalmente?¡Esta posición es para ti!Eres la persona que buscamos si: - Cuentas con al menos 3 años de experiencia en un puesto similar - Tienes un nivel de inglés fluido (Mínimo C1).Otros idiomas son valorables - Tienes buenas habilidades...
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Customer Care Specialist for DACH Market
hace 1 mes
Barcelona, Barcelona, España Tripadvisor Llc A tiempo completoCustomer Care Specialist for DACH MarketWe are looking for a highly skilled Customer Care Specialist to join our team in Barcelona. The successful candidate will be responsible for providing exceptional customer service to our Diners community and Restaurateurs partners.Key Responsibilities:Answer incoming requests via phone, email, and chatAssist customers...
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Customer Care Agent Dach
hace 3 meses
Barcelona, España TravelPerk A tiempo completo**About Us** We're TravelPerk, a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing and reporting business travel. Our aim is to revolutionise the $1.3 trillion business travel market by combining an unrivalled choice of travel options with a powerful booking and management platform and access to 24/7 customer support we've...
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Customer Care Specialist Dach
hace 1 mes
Barcelona, Barcelona, España Criteo A tiempo completoWhat We're Looking For:As a German Speaking Customer Support Representative, you will be the first point of contact for Criteo, providing excellent customer support to all incoming client requests using email or live chat.You will work in a multinational Customer Care Team responsible for all Dach clients where collaboration, communication, and teamwork are...
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Customer Care Agent
hace 2 semanas
Barcelona, España Amadeus A tiempo completo.Customer Care Agent - French Speaker Apply locations Barcelona time type Full time posted on Posted 2 Days Ago time left to apply End Date: December 16, 2024 (18 days left to apply) job requisition id R23793 Job Title : Customer Care Agent - French Speaker Summary of the role: Are you a skilled Customer Care Agent? Are you a tech-oriented professional...
