Customer Care Agent with German

hace 2 semanas

Barcelona, España Babel Profiles S.L A tiempo completo

Are you an ambitious, proactive individual ready to advance your career? Our client, a rapidly growing company in the corporate travel industry, is looking for motivated talent to join their team.

They offer businesses a one-stop solution for managing and booking travel, providing innovative, tech-driven services. With strong growth and recognition in the market, they work with leading global brands.

If you're excited to contribute to a dynamic and forward-thinking company, we’d love to hear from you

Tasks
  • Provide assistance to business clients with their travel arrangements
  • Collaborate with external partners to handle booking-related problems
  • Aim to exceed customer expectations by delivering top-tier service in managing their requests and reservations
  • Apply company guidelines to solve issues, while thinking creatively when standard solutions aren’t enough
  • Take initiative to foresee and resolve potential problems before they arise
  • Keep up with product developments and feature rollouts to stay informed about new offerings
Requirements
  • Experience in the corporate travel industry is a plus
  • Demonstrated ability to provide exceptional customer support
  • Strong organizational and prioritization skills
  • Empathetic and attentive to client needs
  • Quick learner and tech-savvy
  • Honest and trustworthy team player
  • Passionate about travel
  • Native or Full Professional Level of German
  • Full Professional Level of English
Benefits
  • Competitive salary, including equity in the company
  • Private healthcare and gym allowance
  • Mental health support tool for well-being
  • Opportunities for exponential growth (trainings)
  • Step 1: Call with a Recruiter from Babel to get to know you
  • Step 2: Interview with the clients Recruiter
  • Step 3: Interview with the Customer Care Operations Manager and Team Lead
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