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Head of External Communications
hace 3 semanas
Company is an ecosystem of 60+ successful brands working together across 22 European countries to provide its 3.5 million SMB customers with everything they need to succeed online by offering best-in-class expertise and services. 's brands are a mix of traditional hosting businesses that offer services from domain names, email, shared hosting, e-commerce, and server hosting solutions and, as specialist SaaS providers, adjacent products such as compliance, marketing tools, and team collaboration products. This broad product offering makes it a one-stop partner for online businesses and entrepreneurs across Europe. Position We're looking for a strategic and hands-on Head of External Communications to shape and elevate the corporate brandacross Europe. This role will define and deliver a compelling corporate communications strategy that builds visibility, credibility, and engagement among our key audiences (investors, founders, and employees) while amplifying our story as one of Europe's largest and most dynamic digital platform for SMBs. You'll be responsible for how shows up across media, social channels, our corporate website, and the podcast, ensuring a coherent and inspiring brand presence. You will also champion the use of AI tools to enhance communications impact and storytelling, and play a key role in showcasing how is leveraging AI across its ecosystem to innovate and grow. Key Responsibilities Strategy & Leadership Develop and execute a cohesive external communications strategy for the corporate brand, integrating media, digital, and content initiatives. Define and manage a consistent messaging framework and narrative across all external touchpoints. Partner closely with the SLT, Group Communications, M&A, and People teams to align messaging with strategic priorities. Champion a modern, data-driven communications approach, leveraging AI-powered tools for content creation, media monitoring, analytics, and engagement optimization. Stakeholder Communications Investors: craft communications that highlight 's performance, strategic growth, and value creation. Founders: position as the most trusted and inspiring home for founders in Europe through storytelling, interviews, and digital engagement. Employees (external-facing): amplify our culture, innovation, and impact to strengthen employer brand perception. Owned Channels: Social, Website & Podcast Lead the social media strategy for the corporate brand, driving engagement and reach on LinkedIn and other relevant platforms. Own and evolve the corporate website as the central storytelling hub for news, leadership insights, and impact stories. Develop and grow the podcast, curating conversations with founders, leaders, and innovators across our network. Ensure all owned channels are optimized through AI-driven insights, SEO, and analytics. Media & Content Build and maintain relationships with top-tier business, tech, and trade media outlets across Europe. Oversee press releases, media briefings, opinion pieces, and leadership communications. Showcase 's role in leveraging AI — both internally and through our products — as part of our innovation narrative. Monitor reputation, media sentiment, and engagement metrics to continuously refine the communications approach. Corporate Brand & Thought Leadership Define and protect a consistent tone of voice and brand identity for the corporate brand. Support the leadership team in preparing for public speaking opportunities, events, and panels. Lead thought leadership programs on digital enablement, M&A-driven growth, and responsible AI adoption. Team & Collaboration Collaborate with internal communications, marketing, and M&A teams to ensure message consistency and synergy. Manage external agencies, freelancers, and creative partners. Lead a high-performing external communications team. Profile 8–10+ years of experience in communications, PR, or digital media, ideally in a tech, SaaS, or digital business. Proven track record in corporate storytelling, digital channel management, and brand reputation. Skilled in leveraging AI tools for content creation, analysis, or audience engagement. Passionate about how AI and technology are transforming communication and business. Strong understanding of investor, founder, and talent audiences. Excellent communication skills in English; additional European languages are a plus. Strategic thinker with the ability to execute and thrive in a fast-paced, international environment. What We Offer A high-impact role shaping the external reputation of one of Europe's fastest-growing digital groups. The chance to pioneer AI-driven communication practices within a forward-thinking organization. A dynamic, entrepreneurial, and international culture. Close collaboration with senior leadership and founders across Europe. Flexible working arrangements and strong professional growth potential. Right to work At any stage, please be prepared to provide proof of eligibility to work in the country you're applying for. Unfortunately, we are unable to support relocation packages or sponsorship visas. ESG "At , our commitment to caring for the environment and each other is at the heart of everything we do. Our latest impact report showcases our ongoing ESG efforts and ambitious sustainability goals. Interested in learning more about our dedication to making a positive impact? Check it out here." "Come as you are" Everyone is welcome here. Diversity & Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance. #LI-SM1
