Communications Manager

**ADP is hiring a Communications Manager**

**In this role, you will...** be a key member of the global payroll communications team, business partnering with our Celergo Streamline leadership team to plan and create communications to our associates, clients and partners - telling the story of Celergo Streamline and the wider global payroll function.

You'll also play an important role in the global payroll communications team, responsible not only for Celergo Streamline, but contributing to the communications across the global payroll suite of products, as well as working with internal and external communication colleagues across the world as we work together to spread the word on ADP's market leading payroll services.

**A little about ADP**:We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the

Ready to #MakeYourMark?

**THE ROLE**:
The CSL Communications Manager is primarily responsible for developing and managing internal, client and partner communications for our ADP Celergo Streamline business, but also for the global payroll function more broadly.

Reporting to the Head of Communications, Global Payroll, with a dotted line to the Business Excellence leader for CSL, the role will involve the creation and execution (from concept to delivery) of highly engaging client, internal and partner communications. The role will also involve owning the communications of change initiatives to drive strong associate and client engagement, global and regional events, and supporting the leadership team in achieving their communication objectives.

**What you'll do**:

- Ensure global communications policies and standards are adhered to and ensure overall quality of business unit communications.
- Generate plans and create content for internal associate engagement campaigns such as blogs, social media, videos, town halls, newsletters, on topics such as new product releases, HR issues, project updates, organizational changes, client and associate events. The role will also own the Bridge Global for CSL. The Celergo Streamline business is this role's priority.
- Draft and maintain an annual communication strategy and delivery plan for the Celergo Streamline business, integrated with the global payroll communications strategy.
- Work with colleagues in the global payroll communications team - sharing best practice, delegating to other team members as appropriate and helping to build a one-team culture.
- Manage the end-to-end process and delivery of ad-hoc and scheduled client and internal communications.
- Project manage and execute on the delivery of client and internal campaigns.
- Create content and manage the delivery of internal and client magazines, communications and newsletters.
- Define translation requirements up front - especially where legally required.
- Manage online collaboration and portal sites.
- Provide communications advice and expertise for teams and senior leaders, including the management of town hall events and engaging leadership communications according to the agreed communications plan.
- Manage the development and deployment of ad-hoc systems maintenance and emergency communications to update internal stakeholders as required.
- Work with internal teams and manage external vendors/contractors to deliver impactful communications projects and communications services.
- Contribute to wider, organization-wide communications campaigns and initiatives on behalf of the Celergo Streamline business.
- Take an active role in the global (ESI) communications team, which is responsible for client and internal communications across ADP's international divisions.

**WHERE YOU'LL BE**:
**TO SUCCEED IN THIS ROLE:
- Five years' experience managing communications in a corporate environment (internal and external).
- Fluent English (oral and written).
- Exceptional written communication skills with an emphasis on strong copywriting and editing.
- Ability to translate highly technical or legislative information into client-friendly copy.
- Highly creative and capable of creating exciting campaigns and copy for internal and external corporate communications (ad hoc campaigns and scheduled projects).
- Ability to maintain full confidentiality on sensitive topics.
- Highly organized with proven ability to meet stringent deadlines.
- Strong interpersonal skills and comfortable interacting with stakeholders at all levels.
- Flexible approach t