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Head of Operations

hace 3 semanas

Barcelona, España Vivara by GCO Ventures A tiempo completo

At Vivara, a vibrant and independent startup in Barcelona, we are on the lookout for a Head of Operations to join our incredible team. Backed by GCO, Vivara is all set to transform the rental management industry and bring a wave of confidence and ease to the housing rental game. As a Head of Operations, your role will be instrumental in shaping Vivara's unique ecosystem, dexterously navigating the world of apartment hunting, and making perfect matches between landlords and tenants. With a strong focus on tailoring our approach to individual needs, we are determined to create a delightful rental experience for everyone and become the preferred choice in the premium rental market

**Responibilities**:

- Create and implement strategic plans for tenant screening and matching and client maintenance and incidence
- Participate in strategy development to increase profitability, mitigate financial risks and increase economic value
- Provide timely, accurate and complete reports on the operating condition of the company
- Spearhead the development, communication and implementation of effective operational strategies
- Measure, report, and optimize all internal and external processes
- Provides day-to-day management to a service organization that mirrors the adopted mission and core values of the company
- Build and manage an operational team, striving for data-driven solutions and performance as well as a collaborative and values-focused culture

**Requirements**:

- Experience establishing and scaling operations in a fast-growing and agile organization, ideally in Real State industry or a B2C environment
- Experience working with cross-disciplinary teams, with a track record in establishing safe, growth-focused, and diverse company culture across all levels
- Ability to streamline companywide internal and external operations, with experience driving organizational change and efficiency
- Proven leadership and problem-solving skills
- Excellent communication skills and ability to deliver complex messages and solutions to internal and external stakeholders
- Ability to monitor and extract insights on operational goals and results, quickly identifying and actioning opportunities of improvement
- Curious, results-oriented and willing to questioning the status quo for the business and team benefit
- Excellent written/spoken Spanish and English skills
- Experience in Real Estate in the Spanish Market is a plus

**Benefits**
- Fun, collaborative, and winning team environment
- Flexible working arrangements
- Competitive pay and benefits package
- Generous paid time off
- Wellbeing programs to support all your emotional, physical and financial needs
- Emphasis on continuous learning and development