Customer Success Manager
hace 2 semanas
The Role:We are seeking an experienced and dynamicCustomer Success Manager to join our team in Spain.In this role, you will be the primary point of contact for our largest and most strategicspeaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. You will play a pivotal role in ensuring our clients achieve maximum value from our platform, helping them to bring more OnlyFans creators on board, and acting as a trusted advisor and partner.About Us:INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work.The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization.We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem.You’ll be responsible for:Relationship Management:Develop and maintain strong relationships with our largest customers, ensuring their satisfaction and success with Infloww’s products and services.Act as a trusted advisor to customers, understanding their business goals and providing tailored solutions to meet their needs.Customer Journey Management:Oversee the entire customer lifecycle, from onboarding and adoption to retention and advocacy, ensuring a seamless and positive experience.Train and educate clients on new features, enabling them to fully utilize our platform’s capabilities and bring more OnlyFans creators to Infloww.Internal Collaboration:Resolve any issues or problems faced by customers promptly, by coordinating with relevant internal teams (support, product etc.) and effectively to build trust and long-term relationships.Act as a liaison between customers and product development teams, gathering feedback, communicating customer needs, and advocating for product enhancements.Reporting and Metrics:Prepare regular progress reports and forecasts for internal and external stakeholders, utilizing key
-
Customer Success Manager
hace 7 días
madrid, España Quanta A tiempo completoHigh growth SaaS cybersecurity vendor in Valencia are looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will be handling some of the largest and most strategic customers, plus being a key player in the Customer Success team. What it takes 2-5+ years of...
-
Customer Success Manager
hace 2 semanas
madrid, España GE Vernova A tiempo completoJob Description Summary We are looking for a motivated and customer-focused individual to join our Customer Engagement Team as a Customer Success Manager (CSM). The CSM will be the primary point of contact for assigned accounts building and maintaining strong relationships addressing inquiries resolving issues and acting as a trusted advisor. Success in this...
-
Customer Success Manager
hace 14 horas
Madrid, España EVS A tiempo completoScope The Customer Success Manager supporting the
-
Customer Success Manager
hace 1 semana
madrid, España Planet A tiempo completoOverview Join our team as a Customer Success Manager (PMS) , where you'll be responsible for driving customer satisfaction and retention of our market-leading PMS and
-
Customer Success Manager
hace 35 minutos
Madrid, España MotorK A tiempo completoMotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90% of the...
-
Customer Success Manager
hace 2 semanas
Madrid, España Quanta A tiempo completoWe’re working with a high-growth SaaS business in the cybersecurity space that’s expanding its Customer Success team to support a growing customer base. They’re looking for a Customer Success Manager to help drive revenue retention, logo retention, and expansion across SMB and Mid-Market customers.This role is well suited to someone early in their...
-
Customer success manager
hace 1 semana
Madrid, España Quanta A tiempo completoWe're working with a high-growth Saa S business in the cybersecurity space that's expanding its Customer Success team to support a growing customer base. They're looking for a Customer Success Manager to help drive revenue retention, logo retention, and expansion across SMB and Mid-Market customers. This role is well suited to someone early in their Customer...
-
Customer Success Manager
hace 2 semanas
Madrid, España Planet A tiempo completolocations- Madrid Office - Spain- time type- Full time- posted on- Posted Today- job requisition id- JR08846 We're looking for a results-driven Customer Success Manager, ideally with Payments or Fintech experience. You'll be critical in retaining our valued SME customers and ensuring that we maximise customer satisfaction and lifetime value. This is a role...
-
Customer Success Manager para Ebolution
hace 2 semanas
Madrid, España Hanbai.io A tiempo completoCustomer Success Manager — Ebolution Sobre Ebolution Ebolution es una consultora boutique especializada en proyectos eCommerce B2B/B2C, integraciones complejas (ERP/PIM), automatización y desarrollos digitales a medida. Somos Partner of the Year de BigCommerce y un aliado estratégico para compañías líderes de retail, industria y...
-
Customer Success Manager para Ebolution
hace 2 semanas
Madrid, España Hanbai.io A tiempo completoCustomer Success Manager — Ebolution Sobre Ebolution Ebolution es una consultora boutique especializada en proyectos eCommerce B2B/B2C, integraciones complejas (ERP/PIM), automatización y desarrollos digitales a medida. Somos Partner of the Year de BigCommerce y un aliado estratégico para compañías líderes de retail, industria y distribución....
