Customer success manager
hace 2 semanas
We're working with a high-growth Saa S business in the cybersecurity space that's expanding its Customer Success team to support a growing customer base. They're looking for a Customer Success Manager to help drive revenue retention, logo retention, and expansion across SMB and Mid-Market customers. This role is well suited to someone early in their Customer Success career who already understands the fundamentals of renewals and account growth and is ready to take on more ownership within a fast-moving Saa S environment. What you'll be doingManaging a portfolio of SMB and Mid-Market customers Owning renewals, revenue retention, and logo retention across your book of business Identifying and managing upsell opportunities within existing accounts Supporting customer adoption and ensuring ongoing value realisation Acting as a key point of contact for customers throughout the lifecycle Managing renewal timelines, forecasting outcomes, and maintaining accurate account data Communicating clearly with customers around performance metrics, usage, and outcomes Working closely with Sales, Support, and Product teams to resolve issues and support growth Contributing to the development of Customer Success processes and best practicesWhat we're looking for1–2 years' experience in Customer Success, Account Management, or a related role within a Saa S environment Experience managing renewals, revenue retention, and customer expansion Exposure to upselling and cross-selling within an existing customer base Strong communication skills, both written and verbal Comfort working with core CS metrics such as ARR, churn, renewal rate, and retention Organised, detail-oriented, and able to manage multiple accounts and priorities Comfortable operating in a fast-paced startup or scale-up environmentWhat you'll getOpportunity to grow within a scaling Saa S cybersecurity business Hands-on experience owning renewals and expansion conversations Supportive environment with coaching and development Exposure to commercial aspects of Customer Success Clear path for progression as the Customer Success team grows
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Customer Success Manager
hace 2 semanas
madrid, España Quanta A tiempo completoHigh growth SaaS cybersecurity vendor in Valencia are looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will be handling some of the largest and most strategic customers, plus being a key player in the Customer Success team. What it takes 2-5+ years of...
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Enterprise Customer Success Manager
hace 5 días
Madrid, España Pactum AI A tiempo completoOverviewPactum is seeking a results-driven Customer Success Manager in Spain to drive value realization and long-term success for our enterprise customers using Pactum’s agentic AI platform. You will guide customers through best-practice adoption, ensure measurable outcomes post-deployment, and serve as the trusted advisor maximizing impact across their...
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Customer Success Manager
hace 2 días
Madrid, España indigitall A tiempo completoCustomer Success Manager at IndigitallHybrid | MadridAt Indigitall, we’re reshaping how companies connect with their customers, instantly, meaningfully and at scale. Through our Omnichannel CPaaS platform , we help Europe’s largest brands to communicate with billions of devices every day, turning conversations into real business impact.Now, we’re...
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Customer Success Manager
hace 2 días
Madrid, España indigitall A tiempo completoCustomer Success Manager at Indigitall Hybrid | Madrid At Indigitall, we’re reshaping how companies connect with their customers, instantly, meaningfully and at scale. Through our Omnichannel CPaaS platform , we help Europe’s largest brands to communicate with billions of devices every day, turning conversations into real business impact. Now, we’re...
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Customer Success Manager
hace 2 días
Madrid, España indigitall A tiempo completoCustomer Success Manager at Indigitall Hybrid | Madrid At Indigitall, we're reshaping how companies connect with their customers, instantly, meaningfully and at scale. Through our Omnichannel CPaaS platform , we help Europe's largest brands to communicate with billions of devices every day, turning conversations into real business impact. Now, we're looking...
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Customer Success Manager
hace 2 días
Madrid, España indigitall A tiempo completoCustomer Success Manager at Indigitall Hybrid | Madrid Descubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación.At Indigitall, we’re reshaping how companies connect with their customers, instantly, meaningfully and at scale. Through our Omnichannel CPaaS...
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Customer Success Manager
hace 6 días
Madrid, España EVS A tiempo completoScope The Customer Success Manager supporting the
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Customer Success Manager
hace 2 días
Madrid, España indigitall A tiempo completoCustomer Success Manager at IndigitallHybrid | MadridAt Indigitall, we're reshaping how companies connect with their customers, instantly, meaningfully and at scale. Through our Omnichannel CPaaS platform, we help Europe's largest brands to communicate with billions of devices every day, turning conversations into real business impact.Now, we're looking for...
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Customer Success Manager
hace 2 días
Madrid, España indigitall A tiempo completoCustomer Success Manager at Indigitall Hybrid | Madrid At Indigitall, we’re reshaping how companies connect with their customers, instantly, meaningfully and at scale. Through our Omnichannel CPaaS platform , we help Europe’s largest brands to communicate with billions of devices every day, turning conversations into real business impact. Now, we’re...
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Customer Success Manager
hace 2 días
Madrid, España indigitall A tiempo completoCustomer Success Manager at Indigitall Hybrid | Madrid At Indigitall, we're reshaping how companies connect with their customers, instantly, meaningfully and at scale. Through our Omnichannel CPaaS platform , we help Europe's largest brands to communicate with billions of devices every day, turning conversations into real business impact. Now, we're looking...
