Customer Service Advisor

hace 3 días


Barcelona, España dojo A tiempo completo

We’re reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing. Now, over 150,000 customers across four countries choose to transact billions with us every year.But we’re just getting started. Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves. Customer Service Advisor – French & English (Barcelona) Barcelone vous attend ☀️ Rejoignez notre équipe d'experts au cœur du quartier 22@ et donnez une dimension internationale à votre carrière. Nous recherchons des profils bilingues français/anglais prêts à relever des défis dans un cadre de travail stimulant et flexible. Entre salaire compétitif, bonus motivants et soleil méditerranéen, votre nouvelle aventure commence le 13 avril . Envie de nous rejoindre ? Postulez dès maintenant Are you a French speaker with a passion for problem-solving and a desire to live in one of Europe’s most vibrant cities? We are looking for Customer Service MVPs  to join our specialist frontline team in the heart of Barcelona’s innovation hub. If you are relentless, curious, and obsessed with delivering a "Wow" experience, we want to hear from you What’s in it for you? Competitive Salary:  * Bilingual (FR/EN):  €25,000 gross per year. Trilingual:  €27,000 gross per year. Performance Bonuses:  Earn up to €2,800 annually , paid out quarterly based on your achievements. Extra Earnings:  Significant salary uplifts for evening and weekend shifts. Modern Workspace:  Our office is located in the trendy @22 District , right in the heart of Barcelona. Hybrid Flexibility:  After 6-months, enjoy a hybrid model (3 days in-office, 2 days from home). Work-Life Balance:  39 hours per week. We provide your schedule 12 weeks in advance  so you can actually plan your life. Fully Equipped:  We provide everything you need (laptop, headset, etc.) from Day 1. Start Date:  Join our next induction cohort on April 13th, 2026 . The Role: What you’ll do As the face of our brand, you won’t just be answering phones; you’ll be solving puzzles and building loyalty. Multichannel Support:  Handle inbound calls, emails, and live chats with a personalized touch. Problem Solver:  Help customers with everything from



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