Customer Service Advisor

hace 3 días

Barcelona, Barcelona, España Dojo A tiempo completo
Customer Service Advisor – French & English (Barcelona)

Barcelone vous attend

Rejoignez notre équipe d'experts au cœur du quartier 22@ et donnez une dimension internationale à votre carrière. Nous recherchons des profils bilingues français/anglais prêts à relever des défis dans un cadre de travail stimulant et flexible. Entre salaire compétitif, bonus motivants et soleil méditerranéen, votre nouvelle aventure commence le 13 avril.

Envie de nous rejoindre ? Postulez dès maintenant

Are you a French speaker with a passion for problem-solving and a desire to live in one of Europe's most vibrant cities? We are looking for Customer Service MVPs to join our specialist frontline team in the heart of Barcelona's innovation hub.

If you are relentless, curious, and obsessed with delivering a "Wow" experience, we want to hear from you

What's in it for you?

  • Competitive Salary: * Bilingual (FR/EN): €25,000 gross per year.

    • Trilingual: €27,000 gross per year.

  • Performance Bonuses: Earn up to €2,800 annually, paid out quarterly based on your achievements.

  • Extra Earnings: Significant salary uplifts for evening and weekend shifts.

  • Modern Workspace: Our office is located in the trendy @22 District, right in the heart of Barcelona.

  • Hybrid Flexibility: After 6-months, enjoy a hybrid model (3 days in-office, 2 days from home).

  • Work-Life Balance: 39 hours per week. We provide your schedule 12 weeks in advance so you can actually plan your life.

  • Fully Equipped: We provide everything you need (laptop, headset, etc.) from Day 1.

  • Start Date: Join our next induction cohort on April 13th, 2026.

The Role: What you'll do

As the face of our brand, you won't just be answering phones; you'll be solving puzzles and building loyalty.

  • Multichannel Support: Handle inbound calls, emails, and live chats with a personalized touch.

  • Problem Solver: Help customers with everything from account management to technical troubleshooting.

  • Accountability: Take ownership of issues with a "Right First Time" mindset.

  • Continuous Improvement: Be the voice of the customer—share your feedback to help us evolve our processes.

What you'll bring...

  • Languages: Fluency in French and professional fluency in English.

  • Service Mindset: A genuine desire to help people and a drive to grow within the company.

  • Agility: The ability to multitask across different systems and "wear multiple hats."

  • Communication: Exceptional verbal and written skills in both languages.

  • Attitude: A proactive, "can-do" spirit and a love for teamwork.

Ready to join us in Barcelona?

Please submit your CV in English to be considered for our April intake.

  • Customer Service Advisor

    hace 4 días

    Barcelona, Barcelona, España Dojo A tiempo completo

    We're reinventing payments.In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.Now, over 150,000 customers across four countries choose to transact billions with us every year.But we're just getting started.Our people...

  • Customer Service Advisor

    hace 3 días

    Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Live & Work in Greece:Move to Greece with full relocation support: flight, airport pickup, temporary accommodation, and help finding permanent housing. Enjoy Mediterranean life while building your career in an international team.Role Overview:Handle customer queries via phone, chat & email in SpanishProvide accurate information and resolve issues with...

  • Swedish Customer Service Advisor in Barcelona

    hace 1 semana

    Barcelona, Barcelona, España BOROLEO A tiempo completo

    Dreaming of life abroad?Pack your bags and head toBarcelona– a city full of sunshine, culture, and energy Explore world-famous landmarks like theSagrada Familia, stroll through colorful streets, and experience the Mediterranean lifestyle — all while growing your career with one of thebiggest names in communication Ready to start a new adventure? This...

  • Customer Service Advisor

    hace 3 días

    Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Live & Work in Greece:Move to Greece with full relocation support: flight, airport pickup, temporary accommodation, and help finding permanent housing. Enjoy Mediterranean life while building your career in an international team and working from home in a beautiful country. Role Overview:Handle customer queries via phone, chat & email in SpanishProvide...

  • Danish Customer Service Advisor – Your Barcelona Adventure Awaits

    hace 3 días

    Barcelona, Barcelona, España BOROLEO A tiempo completo

    Dreaming of life abroad?Pack your bags and head to Barcelona – a city full of sunshine, culture, and energy Explore world-famous landmarks like theSagrada Familia, stroll through colorful streets, and experience the Mediterranean lifestyle — all while growing your career with one of thebiggest names in communication Ready to start a new adventure? This...

  • Dutch-Speaking Customer Care Advisor

    hace 1 semana

    Barcelona, Barcelona, España CBT A tiempo completo

    Job Title: Dutch-Speaking Customer Care AdvisorLocation: Barcelona, SpainJob Type: Full-timeDepartment: Customer CareAbout CBT Moving:At CBT Moving, we are committed to providing exceptional customer experiences and making the process as smooth and efficient as possible for our clients. We are an innovative and fast-growing company that thrives on...

  • Danish speaking Customer Service Representative for Barcelona office

    hace 2 semanas

    Barcelona, Barcelona, España The lemon Consulting A tiempo completo

    Position: Customer Service Representative Full time position 38,5h/week (Monday to Sunday) Temporary Contract Location: Barcelona, on-site. About the role: As a Customer Support Advisor, you will identify and understand the needs of international travellers and accommodation partners. You will mediate between both sides by listening, responding, and...

  • Danish speaking Customer Service Representative for Barcelona office

    hace 3 días

    Barcelona, Barcelona, España The lemon Consulting A tiempo completo

    Position: Customer Service RepresentativeFull time position 38,5h/week (Monday to Sunday)Temporary ContractLocation: Barcelona, on-site. About the role:As a Customer Support Advisor, you will identify and understand the needs of international travellers and accommodation partners. You will mediate between both sides by listening, responding, and ensuring a...

  • Customer Service

    hace 2 semanas

    Barcelona, Barcelona, España Grupo Humact A tiempo completo

    Estamos buscando un/a CUSTOMER SERVICE para el sector aeroespacial ¿Te gusta el trato con el cliente ?¿Hablas inglés con fluidez ?¿Buscas estabilidad y un proyecto donde crecer profesionalmente ?Entonces esta oportunidad es para tiEmpresa del sector aeroespacial, en pleno crecimiento, se encuentra en la búsqueda de un/a Customer Service para...

  • Customer Advisor Italian

    hace 2 semanas

    Barcelona, Barcelona, España Lampenlicht A tiempo completo

    Job descriptionDo you speak Italian and Spanish? Are you passionate about being on the front line of customer service, answering customer inquiries? If so, seize this opportunity now We are looking for Customer Advisors to join our Customer Service Department.What will you do?As a Customer Advisor, you will be the first point of contact for our customers,...