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Fraud Prevention Specialist
hace 2 meses
We are seeking a highly skilled Fraud Prevention Specialist to join our team at Awin. As a key member of our organization, you will play a critical role in driving and executing the development and implementation of robust anti-fraud procedures.
Key Responsibilities- New Publisher Onboarding: Conduct thorough reviews of new publisher registrations and communications to ensure compliance and authenticity.
- Fraud Detection and Prevention: Develop and implement comprehensive fraud detection and prevention measures and tools to identify and mitigate potential risks.
- Regular Audits and Investigations: Conduct regular audits during the publisher lifecycle to identify and address any anomalies, and carry out extensive investigations of publisher activities and documentation for decision making.
- Collaboration and Communication: Collaborate with team members and stakeholders to enhance processes, tools, and quality of operations continuously, and maintain detailed records of fraud management activities and sanctions.
- Training and Development: Actively provide advice and training to both internal and external partners on fraud prevention, detection, and resolution strategies.
- Customer Service and Fraud Investigations: At least 2 years' experience in customer service and/or fraud investigations is mandatory.
- Online Environment Expertise: Relevant experience in an online setting is highly preferred, indicating familiarity with digital platforms and e-commerce environments.
- Client Service Excellence: Exhibits outstanding client service skills, with a track record of proactivity and a proven ability to enhance client performance.
- Technical Proficiency: Demonstrated skill in using the MS Office suite, especially MS Excel and Power BI, and a strong willingness to learn and adapt to new technology systems, network tools, and processes.
- Language Proficiency: Must be fluent in English. Knowledge of German is an advantageous plus.
Awin is a leading global affiliate network that connects advertisers with publishers to drive sales and growth. We are proud of our dynamic, social, and inclusive culture, and we welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.
