Data Center Technician
hace 2 días
We are seeking a highly skilled Data Center Technician to join our team in Spain. As a Data Center Technician, you will be responsible for ensuring the smooth operation of our data centers, providing top-notch support to our customers, and collaborating with cross-functional teams to achieve our goals.
Key Responsibilities- Interact with stakeholders in Spain and across EMEA, providing technical support and resolving issues in a timely manner.
- Work to meet SLA's against assigned trouble tickets, utilizing a directed workflow to ensure efficient resolution.
- Perform regular server hardware repairs, including drives, motherboards, and other components.
- Carry out routine network, server hardware, and OS-related repairs, ensuring minimal downtime and maximum uptime.
- Collaborate with cross-functional teams to complete routine work, engaging with Smart Hands in EU Regional POPs as needed.
- Adhere to security and safety best practices in the data center, participating in power & cooling events and team meetings for metric analysis and daily/weekly goals achievement.
- Identify and create documentation for use globally, as well as process improvements relevant to the data center environment.
- Perform server upgrades, rebuilds, and scheduled works as required, interacting with third-party vendors & contractors.
- Contribute to the development of other team members, fostering a culture of knowledge-sharing and growth.
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, providing a robust suite of products and services to power businesses worldwide.
We value diversity, equity, and inclusion, and strive to create a workplace where everyone feels welcome and empowered to succeed. Our employee-led affinity groups foster a culture of inclusion, and we offer ongoing events and learning experiences to inspire growth and development.
We're committed to work-life balance, providing flexibility and support to help you achieve success at work and at home. Join us in our mission to become Earth's Best Employer, and discover a career that's as limitless as the cloud itself.
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