Fintech Technical Support Specialist

hace 7 días


Ourense, Orense, España Blu Selection A tiempo completo

**Job Title:** Fintech Technical Support Specialist - Valencia, Spain

About the Role:

We are looking for a talented Technical Support Specialist to join our team in Valencia, Spain. As a key member of our customer support team, you will be responsible for providing top-notch support to our B2B clients through various communication channels.

About You:

To succeed in this role, you should have a strong background in customer service, excellent communication skills, and a proactive approach to problem-solving. Proficiency in the Dutch language is required, and a C1 level in English is also necessary. Additionally, you should be proficient in using computers and have excellent communication skills.

Key Responsibilities:

  • Support B2B customers primarily through email, chat, and phone.
  • Collaborate with colleagues to improve the customer experience.
  • Troubleshoot issues, innovate solutions, and manage change.
  • Handle payment inquiries from sellers and buyers through various client platforms.
  • Responsible for Trustpilot reviews to enhance overall company NPS through excellent service.
  • Escalate customer queries and develop suitable solutions.
  • Map and improve business processes to enhance customer journey and satisfaction.

What We Offer:

We offer a competitive salary, ranging from €25,000 to €35,000 per annum, depending on experience. In addition to your salary, we provide a range of benefits, including Spanish classes, great Friday evening drinks, fitness bootcamps, mindfulness classes, and free lunch and breakfast at the office. You will also have the opportunity to work in an international environment with 20+ nationalities and push your professional career in a refreshing startup environment.

About Us:

Our company, Blu Selection, is based in Valencia, a vibrant city that offers a unique blend of culture, history, and innovation. Our contact center is not outsourcing Customer Service Departments but co-scaling startups and support. This means you will have the chance to work with a diverse range of clients and projects, and contribute to the growth and development of our organization.



  • Ourense, Orense, España Blu Selection A tiempo completo

    KlantenserviceAls Technisch Support Specialist Fintech ben je verantwoordelijk voor het ondersteunen van B2B-klanten via e-mail, chat en telefoon. Je werkt samen met collega's om de klantbeleving te verbeteren en dagelijks problemen op te lossen en innovatieve oplossingen te vinden.VereistenBijzondere vereisten voor deze rol zijn vloeiend Nederlands...


  • Ourense, Orense, España Data4 Group A tiempo completo

    About the RoleThe Data4 Group is seeking a highly skilled Energy Efficiency Specialist to join our team. This critical role plays a key part in ensuring that our data centers operate in a sustainable and environmentally responsible manner. As an Energy Efficiency Specialist, you will be responsible for developing and implementing strategies to optimize...


  • Ourense, Orense, España Liberty Specialty Markets A tiempo completo

    Job Title: European Operations Specialist - Regional ExpertiseAt Liberty Specialty Markets, we are seeking a skilled European Operations Specialist to provide onshore regional operational expertise, oversight, and support to our business teams and operations technicians.Key Responsibilities:Act as the liaison and point of elevation on all operational...


  • Ourense, Orense, España Liberty Specialty Markets A tiempo completo

    Job Title: European Operations SpecialistJob Summary: We are seeking a highly skilled European Operations Specialist to provide onshore regional operational expertise, oversight, and support to our business teams and operations technicians. The successful candidate will act as a liaison and point of elevation on all operational business aspects, helping to...


  • Ourense, Orense, España Check A tiempo completo

    Transforming Payroll with TechnologyAt Check, we're revolutionizing the payroll industry by harnessing the power of software innovation. Our mission is to empower businesses to create new payroll solutions, transforming the way companies pay their employees. We're seeking a talented Full Stack Developer to join our team and contribute to the development of...


  • Ourense, Orense, España Worldwide Clinical Trials A tiempo completo

    Job SummaryWe are seeking a highly skilled Senior Contract Specialist to join our team at Worldwide Clinical Trials. As a key member of our Contract team, you will be responsible for leading the development of sponsor and institution/investigator contracts, as well as process improvements.Key ResponsibilitiesAnalyze, review, and draft contracts with...

  • Front End Engineer

    hace 1 mes


    Ourense, Orense, España Vizzuality A tiempo completo

    About the RoleWe are seeking a highly skilled Front End Engineer to join our team at Vizzuality. As a Front End Engineer, you will be responsible for designing and developing cross-functional, multi-platform user interfaces to visualize, interact with, and manage large amounts of data in the cloud, often in real-time, ensuring their usability, accessibility,...


  • Ourense, Orense, España Liberty Specialty Markets A tiempo completo

    Key Objectives:As a European Operations Specialist at Liberty Specialty Markets, you will provide onshore regional operational expertise, oversight, and support to onshore business teams and operations technicians. Your role will involve acting as a liaison and point of elevation on all operational business aspects, between Country Managers, Country Business...


  • Ourense, Orense, España Empresa Reconocida A tiempo completo

    Financial Expert and Audit Leader for a Multinational CompanyEmpresa Reconocida is seeking an experienced Financial Expert and Audit Leader to join its team in Spain or Portugal. As a key member of our audit department, you will be responsible for leading financial audits and providing technical expertise to our team.Key Responsibilities:Lead financial...

  • Software Architect

    hace 1 mes


    Ourense, Orense, España Check A tiempo completo

    Empowering Innovation in PayrollAt Check, we're revolutionizing the payroll industry by simplifying complex workflows and empowering businesses to transform the way they pay their employees. As a Full Stack Engineer, you'll play a crucial role in expanding our embedded payroll platform, working with intuitive APIs, delightful UIs, and product-backed services...


  • Ourense, España buscojobs España A tiempo completo

    Unilabs is looking for an Oracle Cloud HCM Technical Support Consultant to join our innovative team. As a leading provider of clinical laboratory and medical diagnostic imaging services, we are committed to enhancing efficient operations and delivering exceptional service quality to our healthcare partners. In this role, you will be responsible for providing...


  • Ourense provincia, España Vision RT A tiempo completo

    Vision RT is a fast-growing MedTech company revolutionizing radiation therapy. We are the inventors of Surface Guided Radiation Therapy (SGRT), a technology that uses 3D cameras to make radiation therapy safer, more accurate and more comfortable for patients. Our systems are used in **all 15** of US News & World Reports’ top 15 “Best Hospitals for...


  • Ourense, España buscojobs España A tiempo completo

    Are you a Google fan? Do you love Google products? Are you passionate about the web and new technology? If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you! Teleperformance is a worldwide leader in customer experience management...


  • Ourense, España buscojobs España A tiempo completo

    Programmatic Specialist (AdOps), Full Time, ESOP AudioStack is looking for an Programmatic Specialist (AdOps) based in Barcelona, who wants to apply their skills and experience to take their career to the next level and help AudioStack scale. As a Programmatic Specialist at AudioStack, you will be responsible for managing and optimizing our clients' audio...


  • Ourense provincia, España Consortio RG Ltd A tiempo completo

    **Reference** AB90 **Sector** Ship Management, Shipping & Maritime **Salary** Competitive **Town/City** Germany or Spain **Contract Type** Permanent Consortio proudly partners with a leading yachting force, renowned for excellence. This company, a top performer in the yacht market, provides tailored yacht management services for the yachts they...


  • Ourense, España buscojobs España A tiempo completo

    We are recruiting tech savvy experts to support the users of a world leader company in technology services. Tech-savviness is a requirement and we have learned from experience that the most successful experts are those that love the internet and are comfortable researching topics online. As a Technical Support Expert your responsibilities will be: Interact...


  • Ourense, España buscojobs España A tiempo completo

    Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420,000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies. At Teleperformance, we do business...


  • Ourense, España buscojobs España A tiempo completo

    Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420,000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies. At Teleperformance, we do business...


  • Ourense, España buscojobs España A tiempo completo

    Join our team at PLP Group as a Danish Customer Experience Specialist and be part of our mission to simplify life for our customers. PLP Group is a leading provider of customer and employee engagement solutions, as well as business process outsourcing and on-demand services. With our commitment to delivering exceptional customer service, we are looking for...


  • Ourense, España buscojobs España A tiempo completo

    About Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, and Paris. This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well. Ukio's...

  • Travel Agent

    hace 7 días


    Ourense, España buscojobs España A tiempo completo

    Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and...


  • Ourense, España buscojobs España A tiempo completo

    Who we are CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.CPM International celebrates diversity! We welcome everyone and embrace unique styles. Our...


  • Ourense, España buscojobs España A tiempo completo

    Join our team as a Sales Enablement Specialist, where you will be the driving force behind the execution of key sales enablement initiatives. In this fully remote position, you will ensure smooth onboarding, training, and operational support for our international sales team, while keeping sales materials and tools at peak performance. If you thrive on...


  • Ourense, España buscojobs España A tiempo completo

    At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...

  • Contact Center Process

    hace 7 días


    Ourense, España buscojobs España A tiempo completo

    What is Exoticca? Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel...


  • Ourense, España buscojobs España A tiempo completo

    Present in 96 countries, we are dedicated to changing the way the world uses energy through advanced electric vehicle charging and energy management systems. We have the headquarters in Barcelona and manufacturing facilities in Spain (Barcelona), and the US (Arlington, Texas). We are rapidly becoming a leading company in the market. In 2021, we were listed...


  • Ourense, España buscojobs España A tiempo completo

    Who we are CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.CPM International celebrates diversity! We welcome everyone & embrace unique styles. Our...


  • Ourense, España buscojobs España A tiempo completo

    What is Exoticca? Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel...


  • Ourense, España buscojobs España A tiempo completo

    TrekkSoft is a leading online booking software provider that is transforming the tour and activity market with its constantly-evolving booking and payment solutions. Behind TrekkSoft is a diverse and dynamic team of individuals with over 15 different nationalities. We're active worldwide, with a base in Barcelona, Spain. Trekksoft is hiring a full remote,...

  • French Sales Agent

    hace 7 días


    Ourense, España buscojobs España A tiempo completo

    We are recruiting tech-savvy experts to support the users of a world leader company in technology services. Tech-savviness is a requirement, and we have learned from experience that the most successful experts are those that love the internet and are comfortable researching topics online. As a Technical Support Expert, your responsibilities will be: ...