Global Client Experience Strategist

hace 3 semanas


Madrid, Madrid, España Empresa Reconocida A tiempo completo

Empresa Reconocida seeks a seasoned Project Management Executive to lead the implementation of its Global Client Experience Practice across its global network. This key role will focus on promoting and executing GCEP's tools and processes, requiring exceptional skills in communications, measurement, and analysis.

About the Role

This position involves coordinating the global setup, rollout, and adoption of tools and products developed by the Global Client Experience Practice and our third-party client sentiments surveying platform. As a liaison between suppliers, GCEP, and Havas Media local markets, you will implement surveying practices, perform analysis on data produced by our client sentiments surveying platforms, and extract meaningful insights and recommendations.

Key Responsibilities
  • Coordinate the global setup, rollout, and adoption of GCEP's tools and products.
  • Act as a liaison between suppliers, GCEP, and Havas Media local markets to implement surveying practices.
  • Perform analysis on data produced by our client sentiments surveying platforms, extracting meaningful insights and recommendations.
  • Promote GCEP's client management discipline and best practices to Havas account teams.

We estimate a salary range of $65,000 - $90,000 per year for this position, based on industry standards and market rates. Please note that this is an estimate and may vary depending on individual qualifications and experience.

About Empresa Reconocida

Empresa Reconocida is a reputable agency looking for talented professionals to join its team. Our company values collaboration, innovation, and excellence in delivering high-quality projects.

Requirements
  • 2-4 years of project management experience.
  • Bachelor's degree in Business, Marketing, or Advertising.
  • Language proficiency: fluency in English and Spanish, other languages a plus.
  • MS Office 365 suite (incl. PowerBi and SharePoint preferred).
What We Offer
  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.
  • Competitive salary and benefits package.


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