Implementation Specialist for Payroll Solutions
hace 1 semana
Job Description:
ADP provides payroll management and HR outsourcing services to clients. To provide the best service, one must have a large number of customer service professionals and a product that serves both external and internal users who execute the entire payroll process, personnel administration, and management with third parties such as Social Security, Taxes, etc.
Role Objective:
The Implementation Application Specialist works very closely with the Implementation Consultant and is responsible for the configuration required by the client, based on their requirements analysis. Provides a technical solution and feasibility to the client's requirements at a technical level; is also responsible for resolving technical incidents that may arise throughout the Implementation project until Transition to Service and until the transition to the technical support team in Service.
Responsibilities:
- Review the requirements gathering documents (Blueprint), provided by the Consultant, with the goal of assessing complexity and time dedication.
- Responsible for setting up the payroll engine following the requirements gathering document.
- Responsible for initial testing to ensure correct configuration of the payroll engine.
- Responsible for making corrections, updates or new configurations that may appear during the U.A.T phase.
- Direct involvement on identifying new improvements, document it and request standard configurations or new developments to the R&D department.
- Proactively able to analyze issues, provide immediate issue resolution, after root cause analysis and suggest long-term improvements
- Write technical documentation
Experience:
2 to 3 years of experience in programming (java, .net, c+, cobol ... ), experienced in implementing Payroll Software (e.g. Meta4, SAP, A3, etc.)
Knowledge:
Knowledge of Payroll and HR applications / programs.
Experience with project managing and teamwork (Agile methodology)
Experience with Testing and Production environments
Agile methodology experience
Abilities / Knowledge:
Analytical and resolution oriented
Ability to organize and prioritize tasks
Strong Capacity to teamwork
Capacity to work under pressure
Capacity to write technical documentation
Flexibility and adaptability to a changing environment
Knowledge of Spanish labor legislation, social security, taxes (plus)
Good verbal and written communication skills
Studies:
Graduate in Labor Relations or Higher Degree
Project Management Certification (desired)
Languages:
Spanish (native)
English (intermediate / functional)
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