Global Payroll Implementation Specialist

hace 3 días

Madrid, Madrid, España Remote A tiempo completo
Unlock Your Potential as a Global Payroll Implementation Specialist

At Remote, we're on a mission to revolutionize the global employment space, and we're looking for a talented Global Payroll Implementation Specialist to join our team.

As a key member of our Global Payroll team, you'll play a crucial role in implementing multiple new customers onto our Remote Global Payroll solution platform with accuracy and within agreed timescales.

What You'll Bring:
  • Experience in Global Payroll with Spain Payroll end-to-end process
  • Global Payroll Customer Implementation experience, with Spain payroll software
  • Excellent understanding of end-to-end payroll processes and HR
  • Work experience in regional/global payroll operations and statutory requirements
  • Excellent data management skills with high accuracy and attention to detail
  • Experienced in handling multiple projects with multiple stakeholders
  • An analytical mindset with great problem-solving abilities
  • Ability to adapt to a fast-paced, international work environment with a passion for making an impact
  • Team player with the ability to work independently and take own responsibility
  • Customer-care oriented mindset
  • Productivity geek who constantly thinks of ways to improve and speed up their work
  • Proficient in using Google Sheets or Excel
  • Ability to work within a MacBook Pro environment
  • Fluent in English (written and spoken)
  • Experience working remotely is a plus
  • Working knowledge of Notion, Slack, and Salesforce is a plus
  • Working knowledge of A3 payroll software is a plus
Key Responsibilities:
  • Serve as a primary point of contact for customers to set up and provide an accurate and seamless transition of their payroll to Remote products and services
  • Analyze customers' payroll needs and provide appropriate recommendations
  • Direct and manage the implementation of new customers from the start of the relationship, including obtaining all required customer and employee payroll data information for new customer payroll set-ups per legal entity
  • Configuration of Remote Global Payroll system on a customer-by-customer basis
  • Coordination of parallel payroll runs
  • Verify payroll and tax setup is compliant with country-specific government regulations
  • Coordination and communication of payroll Go-Live
  • Hand over an accurate payroll to our Remote Global Payroll Operations team
  • Effectively communicate with customers, teammates, supervisors, and vendors in a timely and clear fashion
  • Establish and maintain positive customer working relationships, successfully contributing to high customer retention rates
  • Provide support and training to new customers and employees regarding payroll processes and general country-specific payroll needs
  • Provide customer-focused interaction ensuring timely responses, accurate information, and effective follow-up on all customer and/or internal requests and/or issues
  • Maintain confidentiality of all customer and employee information
  • Help in the creation and maintenance of the process documentation

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