R&D Senior OTS

hace 4 semanas


Madrid, Madrid, España Aveva A tiempo completo

Aveva is a global leader in industrial software, delivering cutting-edge solutions to thousands of enterprises. As a R&D Senior OTS & Cloud Support Engineer, you will assist and mentor our customers in the use of our cloud-hosted operator training solutions. You will work closely with the R&D team to understand the innerworkings of the software and provide effective support. In addition to support, you will also participate in developing and testing new features.

This role involves close collaboration with other developers, QA testers, product managers, and end-users. You will also have the opportunity to mentor junior team members. As a senior member, you are expected to take ownership, be self-driven, and deliver high-quality support in a timely manner.

Key Responsibilities:

  • Provide technical support to customers using our cloud-hosted operator training solutions
  • Work closely with the R&D team to understand the innerworkings of the software
  • Develop and test new features
  • Mentor junior team members

Requirements:

  • Background in Chemical, Mechanical, or Electrical Engineering
  • Experience delivering engineering solutions and cloud-hosted solutions

Location: Madrid, Spain; Cambridge, United Kingdom – Hybrid (3 days at the office)

Employment type: Full-time regular (flexible working options available)


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