Field Service Specialist

hace 6 días

Barcelona, Barcelona, España Werfen A tiempo completo

About the Role

We are a leading company in the Instrumentation for Science and Technology, and our Technical Service Specialists and Field Service Engineers play a crucial role in ensuring our company's growth and maintaining our market leadership. As a Field Service Specialist, you will be responsible for providing technical support in your assigned area and serving as the primary contact for technical issues with our clients.

Key Responsibilities

  • Perform preventative maintenance, repair, and/or installation of instruments at customer sites, including electrical and mechanical testing, in accordance with maintenance contracts.
  • Provide operational training to clients after installation.
  • Diagnose system failures and implement the best solution.
  • For complex interventions, coordinate with specialists to resolve service calls efficiently.
  • Inform clients about new products and contribute to developing service agreements.

Requirements

  • Flexible, structured, and a team player, capable of working autonomously.
  • Professional qualification or a bachelor's degree in science areas (electronics, mechanical engineering, physics, biomedical engineering, etc.).
  • Knowledge of electricity, electronics, and/or IT.
  • Minimum 2 to 3 years of experience in service.
  • Excellent interpersonal, communication, and customer service skills.
  • Fluent Spanish and English.
  • Availability to travel across Spain (30% of their time).

Travel Requirements

  • Availability to travel across Spain and Portugal (20% - 40% of their time).

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