Delivery Station Operations Manager

hace 1 semana

Murcia, Murcia, España Amazon Road Transport Spain, S.L.U. A tiempo completo

About the Role

As a Delivery Station Manager at Amazon Road Transport Spain, S.L.U., you will be responsible for leading a team of Area Managers to drive operational excellence and ensure the efficient dispatch and delivery of orders to our customers.

Key Responsibilities

  • Manage and develop a team of Area Managers to achieve top-level results
  • Own and manage your site, addressing issues and positively impacting site performance
  • Analyze site performance against relevant business objectives and implement actions to improve operational excellence
  • Collaborate with other support teams, including PxT (HR), Finance, Delivery Service Partners (DSP), IT, Amazon Customer Excellence System (ACES), and Engineering units
  • Design and deliver initiatives across sites to improve operational performance

A Day in the Life

You will have ultimate ownership of an entire Delivery Station, leading teams, tracking site performance, and continuously seeking ways to improve the customer experience. This means you will be closely involved in the day-to-day operations at your site while also contributing to innovative solutions.

About the Team

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.

Requirements

  • A degree
  • Relevant experience in successful people and stakeholder management
  • Advanced proficiency in verbal and written English and intermediate proficiency in the local language
  • Relevant experience in using data or anecdotal evidence to influence business decisions
  • Relevant experience in key areas of production and supply chains

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