Delivery Station Operations Manager

hace 1 semana

Murcia, Murcia, España Amazon Road Transport Spain, S.L.U. A tiempo completo

About the Role

As a Delivery Station Manager at Amazon Road Transport Spain, S.L.U., you will be responsible for leading a team of Area Managers and creating an operational plan to drive excellence in safety, quality, and productivity across our sites.

Key Responsibilities

  • Manage and develop a team of Area Managers to achieve top-level results.
  • Own your site, deal with issues, and positively impact site performance.
  • Analyse site performance against relevant business objectives and put in place actions to improve operational excellence.
  • Work closely with other support teams, including PxT (HR), Finance, Delivery Service Partners (DSP), IT, Amazon Customer Excellence System (ACES), and Engineering units.
  • Design and deliver initiatives across the sites to improve operational performance.

A Day in the Life

You will have ultimate ownership for an entire Delivery Station, leading teams, tracking site performance, and always looking for ways to improve the customer experience.

This means you'll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve collaboration with different stakeholders, deep diving performance and risk metrics for sites, and preparing for different levels of demand.

About the Team

Amazon Logistics, or AMZL, handles last mile delivery duties in partnership with third-party distribution businesses.

We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.

Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.

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