Global Business Risk Specialist

hace 7 días


Barcelona, Barcelona, España Western Union A tiempo completo

Job Summary

Western Union is seeking a highly motivated and customer-focused individual to join our Credit & Collections team in Germany and Austria. As an Associate Collector, you will be responsible for building effective business relationships with our customers, handling day-to-day client services and receivables processes, and ensuring a smooth and proper credit risk assessment.

Key Responsibilities

  • Operating within the Credit & Collections team to control the whole credit and payments cycle in Germany and Austria.
  • Building strong relationships with customers based on trust, respect, and rapport.
  • Handling client services and receivables processes to ensure a smooth and proper credit risk assessment.
  • Working closely with other departments in various countries to assist customers, peers, and management.

Requirements

  • Bachelor's degree preferred.
  • Customer service experience.
  • Fluent in English and German languages (B2 level and above).
  • Knowledge of Excel.
  • Flexible and adaptable.
  • Ability to influence and drive execution.

What We Offer

Western Union is a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories. We offer a great compensation package, opportunities to learn new skills, and a chance to work in a multicultural environment. If you're passionate about helping others and providing a world-class customer experience, join us for what's next.



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