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Fashion Sales Associate for American Boutiques
hace 2 meses
About Q2
Q2 is a leading Spanish clothing brand seeking an exceptional Fashion Sales Associate to join our team. This role offers the opportunity to provide top-notch customer service to B2B businesses, primarily boutiques selling our brand in the United States.
Key Responsibilities
- Maximize online sales and repeat customers through phone and email communication in the United States.
- Provide exceptional customer support via phone, email, and chat.
- Resolve order-related issues by liaising between clients and internal/external groups (warehouse/carriers).
- Initiate and follow-up with new customers.
- Answer product-related and general inquiries.
- Keep current with product information.
- Assist with various operational and administrative tasks.
- Support QA and share product and website-related client feedback.
Requirements
- Fashion eCommerce sales and customer service experience.
- Outstanding fashion selling behaviors, listening, and responding to customer needs.
- Client-centric mentality.
- Detail-oriented.
- Positive can-do attitude.
- Resourceful and creative problem solver.
- Computer proficient (Microsoft Suite).
- Excellent written and verbal skills.
- Ability to prioritize and multi-task in a dynamic environment.
Compensation and Benefits
We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience. In addition, we provide opportunities for growth and development within the company. Our work location is based in-person. Please note that this is a full-time or part-time position.
