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Technical Account Manager, Telco Vertical Expert

hace 2 meses

Madrid Centro, Madrid, España Amazon A tiempo completo
About the Role

We are seeking a highly skilled Technical Account Manager to join our team at Amazon. As a Technical Account Manager, you will be responsible for crafting and executing strategies to drive our customers' adoption and use of AWS services.

Key Responsibilities:

  • Develop and execute customer engagement plans to drive adoption and use of AWS services
  • Provide technical guidance and advocacy to help customers plan and build solutions using best practices
  • Proactively identify and address customer technical challenges and operational issues
  • Build and maintain strong relationships with customers to understand their business and technical needs
  • Collaborate with cross-functional teams to drive customer success and adoption of AWS services

Requirements:

  • Experience in technical engineering and customer-facing roles
  • Bachelor's degree in a relevant field
  • Experience with AWS services or other cloud offerings
  • Experience in internal enterprise or external customer-facing environments as a technical lead
  • Practical knowledge of 5G network architecture and call-flows and experience in troubleshooting 5G networks

About Amazon

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.