Conversation Experience Strategist
hace 3 días
About Landbot
Landbot is a leading No-Code Chatbot Builder empowering businesses worldwide to create exceptional conversational experiences. Our diverse team of engineers, designers, and PMs work with agile methodologies, prioritizing fun and ambitious goals.
Your Role:
We're seeking an experienced Conversation Experience Strategist to contribute to creating intuitive and engaging conversational experiences for thousands of companies throughout their customer lifecycle. Your key responsibilities will include:
Discovering Opportunities
- Identifying problems aligned with the product strategy and company OKRs, turning them into business opportunities and outcomes.
Establishing Direction
- Defining a clear and strong North Star, aligning key stakeholders with your vision.
- Establishing clearly measurable objectives and key results.
Delivering Solutions
- Leading a cross-functional team to ensure alignment, execution, and successful product outcomes.
- Refining and planning solutions, driving maximum impact based on data analysis, market research, and company strategy.
- Anticipating risks, making tradeoffs, and balancing business needs, customer needs, versus technical or operational constraints.
Requirements
To succeed in this role, you'll need:
A proven track record of 4+ years working in a B2B SaaS company.
Strong ability to build a business case and rally support to execute it.
Expertise in combining qualitative and quantitative analysis during discovery processes.
A proactive team player, removing bottlenecks and making collaboration seamless.
Experience with AI, checkout & invoicing processes, and GTM strategies to prove Product Market Fit.
Legality to work in Spain.
Excellent written and verbal communication skills in English and Spanish.
Hiring Process
The hiring process includes an introduction and validation of details, experience, and company fit, followed by a challenge to solve a tailored product management exercise, and finally, an interview with the engineering and design team.
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