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Barcelona, Barcelona, España CPM International A tiempo completoJob Title: Customer Service Representative with High Level of GermanWe are seeking a highly skilled Customer Service Representative with a high level of German language proficiency to join our team at CPM International. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in Germany...
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Barcelona, Barcelona, España CPM A tiempo completoCustomer Service Representative with High Level of GermanAt CPM International, we are seeking a highly skilled Customer Service Representative with a high level of German language proficiency to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in Germany and other...
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Barcelona, Barcelona, España CPM A tiempo completoCustomer Service Representative with High Level of GermanAt CPM International, we are seeking a highly skilled Customer Service Representative with a high level of German language proficiency to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in Germany and other...
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Barcelona, Barcelona, España Cpm International A tiempo completoWe are seeking a highly skilled Customer Service Representative to join our team at CPM International. As a representative of our company, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.Key Responsibilities:Provide exceptional customer service via telephone, email, chat, and social...
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Barcelona, Barcelona, España CPM International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.Our ClientOur client is a leading provider of innovative solutions for...
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Barcelona, Barcelona, España CPM A tiempo completoAbout the RoleCPM International is seeking a highly skilled Customer Service Representative to join our team. As a German language expert, you will be responsible for providing exceptional customer support to our clients worldwide.Key ResponsibilitiesCollaborate with customers to resolve product information requests and queries in a professional and skillful...
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Customer Service Representative with High Level of German
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Barcelona, Barcelona, España CPM International A tiempo completo{"title": "Customer Service Representative", "description": "We are seeking a highly skilled Customer Service Representative to join our team at CPM International. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work collaboratively with customers...
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Barcelona, Barcelona, España Cpm International A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at CPM International. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients across various languages, including German.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely and...
Customer Service Representative with High Level of German
hace 2 meses
We are seeking a highly skilled Customer Service Representative with a high level of German language proficiency to join our team at CPM International. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients across various channels, including telephone, email, chat, and social media.
Key Responsibilities- Provide high-quality customer service to clients in German, responding to their queries and resolving issues in a professional and timely manner.
- Develop a deep understanding of our client's products and services, and use this knowledge to offer personalized solutions to customers.
- Work collaboratively with colleagues to achieve team targets and SLAs, while also contributing to personal targets.
- Embody our company values of We Care, We're Curious, and We Achieve Together, and act as a brand ambassador for CPM International.
- Fluent German language skills with exceptional grammar and spelling abilities.
- High level of English language proficiency (both written and spoken).
- A genuine passion for delivering outstanding customer service.
- Ability to deal with sensitive customer calls with empathy and professionalism.
- Strong administrative skills with a keen eye for detail.
- A professional outlook and proactive approach to problem-solving.
- A competitive salary of €17,537.76 gross per year.
- A 3-month temporary contract with a 1-month probation period.
- A hybrid work model, with 4 days per month spent in the office and the remainder working from home.
- 2 weeks of full-time training based in the office.
- A range of benefits, including paid bank holidays, 24 calendar holidays per year, and access to LinkedIn training and courses.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and have a high level of German language proficiency, we encourage you to apply for this exciting opportunity.
