Wine Service Associate
hace 1 mes
As a Wine Service Associate at Marriott International, you will be responsible for providing exceptional wine service to our guests. This includes issuing, opening, and serving wine and champagne bottles, as well as answering guest questions and concerns regarding the origin, vintage, and style of various wines.
Key Responsibilities:- Update and maintain wine lists and MICROS system
- Pair and suggest wines that will best complement menu items
- Attend wine tastings and develop relationships with vendors
- Request new wines and products
- Create and update wine lists
- Design and implement wine promotions and incentive programs
- Monitor and replenish inventory of wine cellar, equipment, and glassware
- Train and educate server and bartender staff
- Conduct vintage and BIN number checks
- Conduct staff wine tastings
- Secure liquors, beers, wines, coolers, cabinets, and storage areas
- Follow all state and local laws for serving alcohol responsibly
- Maintain accurate spill sheet
- Follow all company and safety and security policies and procedures
- Report accidents, injuries, and unsafe work conditions to manager
- Complete safety training and certifications
- Ensure uniform and personal appearance are clean and professional
- Maintain confidentiality of proprietary information
- Protect company assets
- Welcome and acknowledge all guests according to company standards
- Anticipate and address guests' service needs
- Assist individuals with disabilities
- Thank guests with genuine appreciation
- Speak with others using clear and professional language
- Answer telephones using appropriate etiquette
- Develop and maintain positive working relationships with others
- Support team to reach common goals
- Ensure adherence to quality expectations and standards
- Read and visually verify information in a variety of formats
- Stand, sit, or walk for an extended period of time or for an entire work shift
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
- Move through narrow, confined, or elevated spaces
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Martriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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Madrid, Madrid, España Marriott International A tiempo completoWine Service AssociateAs a Wine Service Associate at Marriott International, you will be responsible for providing exceptional wine service to our guests. This includes issuing, opening, and serving wine and champagne bottles, as well as answering guest questions and concerns regarding the origin, vintage, and style of various wines.Key...
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