Service Operations Manager

hace 3 días


Toledo, Toledo, España Danhydra A tiempo completo
Experienced Leader Wanted for Danhydra's Service Site in Spain

Danhydra, a trusted name in the wind industry, is looking for an experienced leader to drive excellence in service operations at our new site in Spain. This is an exciting opportunity to build and manage an effective service site while implementing our Global Service Concept.

About the Role

We are seeking a dedicated and hands-on Service Supervisor to lead our service organization. Reporting to the SVP Service, you will be instrumental in driving our global service strategy and ensuring customer satisfaction.

  • Build and lead a high-performance service team, attracting and developing top talent.
  • Ensure efficient service operations, including layout, planning, methods, and processes aligned with our Global Service Concept.
  • Identify and develop close relationships with local suppliers of services and parts.
  • Drive the execution of our global service strategy and plans to achieve service excellence.
  • Collaborate with global teams and various departments to ensure alignment and success.

You will also be responsible for monitoring and reporting on key performance indicators (KPIs) to drive continuous improvement and overseeing Profit Loss (PL) for the service site while delivering on financial goals.

Requirements

To succeed in this role, you will need:

  • A relevant engineering or commercial education with 3–5 years of experience in the technical or machinery industry.
  • Proven leadership experience, ideally with full PL responsibility in a service business.
  • A strong entrepreneurial mindset with a hands-on, results-driven approach.
  • Exceptional communication skills in English and Spanish, both written and verbal.

We offer a competitive salary of €80,000 - €110,000 per annum, depending on experience, as well as the opportunity to work in a dynamic, fast-paced environment.



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