Global Mental Health Operations Coordinator

hace 1 semana


Madrid, Madrid, España Lyra Health, Inc. A tiempo completo
About Us

Lyra Health, Inc. is a pioneering force in mental health care, harnessing technology to deliver empathetic and effective solutions for individuals and organizations worldwide.

We strive to democratize access to high-quality mental health care by collaborating with industry leaders and innovators.

Job Summary

The Global Mental Health Operations Coordinator will play a pivotal role in driving end-to-end counselor recruitment, onboarding, and performance management across Lyra International subsidiaries and Lyra Health.

Main Responsibilities
  • Clinical Standards Management: Ensure local networks meet Lyra's rigorous global clinical standards of care.
  • Counselor Recruitment and Onboarding: Oversee the comprehensive recruitment and onboarding process for counselors, ensuring seamless integration into our network.
  • Performance Management: Develop and implement strategies for optimizing counselor performance, fostering growth, and maintaining exceptional service quality.
Requirements

This ideal candidate possesses:

  • A passion for delivering impactful mental health solutions on a global scale;
  • Proven leadership experience in cross-functional settings;
  • An unwavering commitment to excellence and customer satisfaction;
Work Environment

This position operates within a Monday-to-Friday schedule, adhering to Spanish time zone hours (9am to 6pm).



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