Global Mental Health Operations Coordinator
hace 1 semana
Lyra Health, Inc. is a pioneering force in mental health care, harnessing technology to deliver empathetic and effective solutions for individuals and organizations worldwide.
We strive to democratize access to high-quality mental health care by collaborating with industry leaders and innovators.
Job SummaryThe Global Mental Health Operations Coordinator will play a pivotal role in driving end-to-end counselor recruitment, onboarding, and performance management across Lyra International subsidiaries and Lyra Health.
Main Responsibilities- Clinical Standards Management: Ensure local networks meet Lyra's rigorous global clinical standards of care.
- Counselor Recruitment and Onboarding: Oversee the comprehensive recruitment and onboarding process for counselors, ensuring seamless integration into our network.
- Performance Management: Develop and implement strategies for optimizing counselor performance, fostering growth, and maintaining exceptional service quality.
This ideal candidate possesses:
- A passion for delivering impactful mental health solutions on a global scale;
- Proven leadership experience in cross-functional settings;
- An unwavering commitment to excellence and customer satisfaction;
This position operates within a Monday-to-Friday schedule, adhering to Spanish time zone hours (9am to 6pm).
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