Global Mental Health Care Specialist

hace 3 días

Madrid, Madrid, España Lyra Health A tiempo completo
About Lyra Health

We are a pioneering mental health care organization that harnesses technology and human expertise to provide top-notch care for individuals worldwide.

Our innovative digital care platform and global provider network empower 10 million people to access the best possible care, faster. We collaborate with industry leaders like Morgan Stanley, Uber, and Amgen to enhance mental health services for their employees and families.

Lyra has raised over $900 million in funding, driven by our mission to revolutionize mental health care through technology and compassion.

The Role

This Clinical Network Specialist position is a critical part of our international team, responsible for ensuring high-quality counselor recruitment, onboarding, and performance management across our subsidiary organizations in Spain.

You will work closely with regional managers, clinical teams, and other stakeholders to drive end-to-end counselor recruitment and meet the stringent clinical standards set by Lyra Global.

A successful candidate will be a self-motivated individual with a passion for effective global mental health delivery, a track record of leadership in cross-functional environments, and a customer-centric approach.

The role requires working 5 days a week from 9 am to 6 pm Spanish time zone.

Key Responsibilities
  • Collaborate with Regional Managers and Clinical Team leads to review and respond to the needs of Lyra International subsidiaries regarding new skills or locations required within their networks.
  • Work with Lyra Health to understand how evidence-based practice requirements can be applied globally.
  • Identify candidates using recruitment agencies and tools like LinkedIn.
  • Foster alignment among key stakeholders, including Lyra Health, Lyra International subsidiaries, Legal Compliance, Clinical Operations, and Client Services teams.
  • Partner with Business Development teams to grasp customer needs based on sales pipelines and RFP processes.
  • Develop in-depth knowledge of licensing, tax obligations, and insurance requirements for Lyra International countries of operation, impacting recruitment.
  • Maintain up-to-date protocols and procedures for compliance with recruitment standards.
  • Review and maintain affiliate contracts aligned with local legislation.
  • Regularly review licenses and skills to ensure affiliates remain compliant with Lyra International clinical standards and update affiliate profiles accordingly.
Requirements
  • 5+ years of experience in recruitment.
  • International work experience is an asset.
  • A clinical background is advantageous.
  • Excellent administrative and communication skills.
  • Professional, quality-oriented approach to work.
  • Enthusiastic, persuasive, and excellent problem-solving skills.
  • Able to develop and sustain mature working relationships.
  • Effective negotiation and conflict resolution skills.

The estimated salary range for this position is $60,000 - $80,000 per annum, depending on experience and qualifications.

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