International Sales Expert
hace 4 semanas
About Kaplan International Languages
Kaplan International Languages is a leading provider of language programs to students from over 100 countries around the world, with locations in more than 50 cities in the UK, Ireland, France, Germany, Switzerland, USA, Canada, Australia, and New Zealand.
Job Description
We are seeking a Sales Executive with in-depth experience of working within the DACH markets, with exposure to various sales roles, preferably within telesales, B2B, and B2C roles. The ideal candidate will have a consultative sales approach, based on establishing customer needs and providing products to match them.
Main Responsibilities
- Selling products through answering inbound calls and making outbound calls to follow up on inquiries and quotes in both English and German
- Contacting every lead to maximize sales opportunities and progressing each lead to ensure upsell and cross-sell opportunities through phone, email, and WhatsApp
- Building strong customer rapport through a high quality of written and oral communications and by demonstrating excellent product knowledge
- Completing all required administration and recording of sales through CRM system and other business systems
- Building strong relationships with team members and providing flexible and prompt support at all times
Essential Skills and Experience
- Ability to speak, read, and write in German and English
- In-depth experience of selling to DACH markets
- Significant experience in telesales or direct sales role, preferably a minimum of 6-12 months
- Building rapport, handling objections, and closing sales in German and English
- Excellent interpersonal and communication skills
- Competent computer skills and good writing skills
- Excellent team player who contributes ideas for the success of the team
- Self-motivated, results-oriented salesperson with a track record of delivering to targets
- Quick to learn and apply knowledge
- Resilient and consistent, with the ability to bounce back from setbacks and remain focused on goals
Benefits
- The opportunity to develop your skills in an international environment, in the exciting field of language travel
- Flexible working policy
- A young and dynamic work atmosphere
- An environment where corporate ethics and sustainable development matter
- Discounts on medical insurance
- Free language courses abroad every year
- Competitive salary
- Lunch vouchers
- Free coffee and tea
- Free breakfast on Mondays and fresh fruit on Thursdays
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